Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Branch Service Specialist
River City Bank
Citrus Heights, CA
11.2023 - Current
Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Counted and packaged currency and coins.
Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
Monitored and reported suspicious activity in line with bank security policies.
Counted, verified and handled bank deposits and armored car transactions.
Sales Supervisor
Kohls
Folsom, CA
09.2017 - Current
Effectively coached team members to reach weekly and monthly sales and credit goals.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Promoted exceptional customer service by engaging clients on sales floor.
Oversea online business services and sales.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Education
Associate Of Science - Criminal Justice
Sierra College
Associate Of Science - Behavioral And Social Sciences
Sierra College
Skills
Operations
Store appearance and merchandise
Management support
Product and service sales
Sales expertise
Meeting quotas
Staff Training
Inventory oversight
Transaction processing
Banking Software Familiarity
Listening and Comprehension
Cash handling expertise
Fraud Detection
Financial Services
Timeline
Branch Service Specialist
River City Bank
11.2023 - Current
Sales Supervisor
Kohls
09.2017 - Current
Associate Of Science - Criminal Justice
Sierra College
Associate Of Science - Behavioral And Social Sciences