Ashley Brewer
Chattanooga,TN
Summary
Motivated Service Worker with exceptional skills who can adapt to overcoming challenges and streamlining operations and works well under pressure. Seasoned Bar Manager with history of success in all areas of restaurant operations who is dedicated to following food and safety guidelines. Hardworking, resourceful, organized, and ready to take on new challenges in the Service industry. Reliable individual with 2O years of experience fostering repeat customers through consistent customer service.
Overview
18
18
years of professional experience
Work History
Bar Manager/ Server
Scotties On The River
03.2020 - 01.2023
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Obtained Oyster Knowledge
Manager
Deliboys/ Raise Bakery And Cafe
01.2012 - 03.2020
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Bartender/Server
Logans Roadhouse Grill
03.2010 - 03.2012
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
Head Trainer//Server//Bartender/Server Captain/Shift Leader
Chilis Resturant
03.2004 - 05.2009
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
Education
High School Diploma -
Bradley Central High School
Cleveland, TN05.2002
Skills
- Serve Safe Certified
- Aloha POS
- Revel POS
- Toast POS
- Cocktail/Alcohol Knowledge
- Time Management
- Customer Skills
- Labor Cost Controls
- Cleanliness of Environment
Timeline
Bar Manager/ Server
Scotties On The River
03.2020 - 01.2023
Manager
Deliboys/ Raise Bakery And Cafe
01.2012 - 03.2020
Bartender/Server
Logans Roadhouse Grill
03.2010 - 03.2012
Head Trainer//Server//Bartender/Server Captain/Shift Leader
Chilis Resturant
03.2004 - 05.2009
High School Diploma -
Bradley Central High School
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