MARYKATE TAYLOR
Rogers,AR
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
9
9
years of professional experience
Work History
General Manager/Server/Bartender
Does Eat Place
09.2022 - Current
- Responsible for overseeing the work production of Front of House and Back of House
- Responsible for all money intake and outgoing checks
- Responsible for payroll of 20+ employees
- Key holder and Schedule Maker
- Managed employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Server/Bartender
Scotch and Soda
11.2018 - 06.2023
- Cocktail server in a very busy bar environment with an emphasis on single barrel scotch
- Learning the fine craft of spirits and the innovation and creativity that goes into every cocktail
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bar prep
Vault
04.2021 - 03.2022
- Responsible for seeing that all items are ready and available for the bartenders during the week
- Self motivated job
- Responsible for opening bar.
- Followed strict hygiene guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
Truck lead
Persephone on Wheels
11.2017 - 11.2018
- Helped facilitate many catering events and festivals
- Given the role to train new members and handle the opening and closing finances.
- Demonstrated strong multitasking skills by managing multiple guests and food service simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
Server
Pressroom
08.2015 - 11.2017
- Worked at the original Pressroom and assisted in the re-opening of the restaurant in its new location
- Bartended the Red Shoe Gala event at the Record
- Assisted The Record to host events.
- Promoted to run events at the Record in Bentonville.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associate of Arts, Student Ambassador Program -
NorthWest Arkansas Community College
01.2009
Rogers High School
01.2008
Skills
- Self-motivated
- Serve safe certified
- Conflict resolution
- Works well with people from all paths of life
- Strong verbal communicator
- Team leader
- Responsible
- Dependable
- Great listener
- Operations Management
Cellnumber
479-721-2187
References
Supplied upon request
Timeline
General Manager/Server/Bartender
Does Eat Place
09.2022 - Current
Bar prep
Vault
04.2021 - 03.2022
Server/Bartender
Scotch and Soda
11.2018 - 06.2023
Truck lead
Persephone on Wheels
11.2017 - 11.2018
Server
Pressroom
08.2015 - 11.2017
Associate of Arts, Student Ambassador Program -
NorthWest Arkansas Community College
Rogers High School
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