Summary
Overview
Work History
Education
Skills
Systemknowledge
Summary Of Experience
Timeline

Ashley Brewer

Marietta,GA

Summary

Strong Interpersonal skills, Customer Service Driven, Multifunctional, Team Orientated, Maintains Deadlines and Ambitious.

Overview

10
10
years of professional experience

Work History

Operations Specialist

Waste Connections Inc.
11.2022 - Current
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
  • Collaborated across departments to identify opportunities for process improvements and increased efficiency.
  • Boosted overall customer satisfaction, resolving complaints and inquiries in timely and empathetic manner.
  • Optimized supply chain logistics to improve delivery times and reduce transportation costs.

Retail Sales Manager

Harbor Freight Tools
09.2020 - Current
  • Interview, hire, and train new sales associates
  • Direct and supervise employees engaged in sales, inventory taking, reconciling cash
  • Plan and prepare work schedules, and assign employees to specific duties
  • Listen and resolve customer complaints regarding products or personnel
  • Be a subject matter expert in my role and model adherence to standard operating procedures
  • Drive and coach programs execution and results in accordance with standard operating procedures

Grocery Team Lead

Publix Grocery
11.2019 - 09.2020
  • Promoted from Clerk to Team Lead in June 2020
  • Oversee the grocery department in the absence of the grocery manager
  • Including backroom standards of staging, deliveries, and back stocked items
  • Direct and train grocery associates
  • Including, planning and forecasting tasks for replenishment, stocking and leveling throughout shift
  • Dynamically selling liquor products, count batches, and order reviews
  • Responsible for processing DSD deliveries, merchandising displays, and ensuring security operations are met

Field Assistant Manager

Walmart Headquarters
09.2014 - 10.2019
  • Develop and directs one or more work streams of cross-functional store planning projects in all -formats by ensuring scope of work is completed, organizing project timelines, facilitating meeting, analyze, plan, and implement project initiatives
  • Drives the implementation of real estate plans for project facilities by creating phasing plans for new fixtures, new modular, merchandise placements based on modular requirements as well as making sure the store is in-stock and displayed in a timely and safe manner
  • Drives the implementation of real estate plans for project facilities
  • Collaborating and communicating with other stakeholders about project obstacles, timelines, and alignment with corporate strategies
  • As well as directing associates in the creation and maintenance of facility design plans and ensuring all design process steps are followed
  • Drive sales and financial performance
  • Directs associates including managers on process and procedures till goals are met
  • Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards
  • Manages up to 20 plus associates

Education

High School Diploma -

Cook High School , Adel, GA
1998

Skills

  • Planning and coordination
  • Cross-functional communication
  • Experience in leadership
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving
  • Excellent communication
  • Self motivation

Systemknowledge

  • Extensive use of Microsoft Office products with an emphasis in Excel, Word, Outlook, PowerPoint, Access, and OneNote.

Summary Of Experience

  • Strong Interpersonal skills
  • Customer Service Driven
  • Ambitious

Timeline

Operations Specialist - Waste Connections Inc.
11.2022 - Current
Retail Sales Manager - Harbor Freight Tools
09.2020 - Current
Grocery Team Lead - Publix Grocery
11.2019 - 09.2020
Field Assistant Manager - Walmart Headquarters
09.2014 - 10.2019
Cook High School - High School Diploma,
Ashley Brewer