Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Brooker

Indio

Summary

Dynamic bartender skilled in cocktail crafting, multitasking, and effective communication. Committed to delivering exceptional customer experiences and creating unique drink offerings.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender

Agua Caliente Casino Resort & Spa
Rancho Mirage, California
09.2019 - 12.2025
  • Engaged with customers to provide excellent service experiences.
  • Created specialty cocktails based on guest preferences and trends.
  • Performed opening and closing duties including restocking supplies.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Provided drink suggestions to customers based on their preferences.
  • Assisted in setting up the bar for service shift.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Effectively multitasked within fast-paced environment.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.

Head Bartender

Mexicali Cafe 2
Indio, CA
05.2017 - 09.2019
  • Crafted unique cocktails using fresh ingredients and premium spirits.
  • Managed bar inventory and ordered supplies to maintain stock levels.
  • Trained and supervised junior bartenders on service techniques and recipes.
  • Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
  • Provided excellent customer service by attending to guests' needs promptly and courteously.
  • Maintained a clean work area with appropriate safety standards according to health regulations.
  • Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
  • Handled food orders from customers seated at the bar.
  • Managed stock levels of all alcoholic beverages available at the bar.

Education

High School Diploma -

Indio High School
Indio
07-2007

Skills

  • Customer service
  • Cocktail preparation
  • Inventory management
  • POS systems
  • Sanitation standards
  • Customer relationship management

Certification

Food Handlers Card

Timeline

Bartender

Agua Caliente Casino Resort & Spa
09.2019 - 12.2025

Head Bartender

Mexicali Cafe 2
05.2017 - 09.2019

High School Diploma -

Indio High School
Ashley Brooker