Bartender
Agua Caliente Casino Resort & Spa
Rancho Mirage, California
09.2019 - 12.2025
- Engaged with customers to provide excellent service experiences.
- Created specialty cocktails based on guest preferences and trends.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Trained new bartenders on drink preparation and upselling techniques.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.