Ashley Brown
Jefferson,Georgia
Summary
Certified Pharmacy Technician with 9 years of experience in retail and independent pharmacy settings. Proficient in remote work and skilled in various pharmacy and EMR server programs, such as EPIC, ConnectRx, EnterpriseRx, PAS, Navigator, and PioneerRx. Recognized for dedication and passion with excellent organizational skills. Seeking an entry-level Medical Biller position to support and enhance revenue cycles for hospital, outpatient, and inpatient facilities. Knowledgeable about debt management, collections policies, and insurance payments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Account Services/AR Revenue Cycle
PSB MARs
02.2024 - Current
- Filed and updated patient information and medical records using EPIC.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Monitored outstanding invoices and performed collections duties for over 100 accounts daily.
Prior Authorization Technician
TotalMed/OptumRX
10.2023 - 01.2024
- Evaluated clinical criteria for approval or denial of services requiring pre-authorization.
- Provided prior authorization support for physicians, healthcare providers and patients in accordance with payer guidelines.
- Responded to over 100 inquiries from healthcare providers regarding prior authorization requests via phone, fax, or via EMR system.
- Analyzed medical records and other documents to determine approval of requests for authorization.
Certified Pharmacy Technician / DME Specialist
Citizens Pharmacy
02.2023 - 09.2023
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume independent pharmacy environment.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Assisted with DME compliance for oxygen, CPAP, and other Durable Medical Equipment.
- Billed medical claims for DME, diabetic shoes, and CPAP supplies through ResMed with Convacare.
Certified Pharmacy Technician
Publix Pharmacy
09.2021 - 12.2022
- Collected co-payments or full payments from customers.
- Coordinated verification and filling of more than 450 daily prescriptions in high-volume retail pharmacy environment.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
Associate of Science - Pharmacy
South College
Knoxville, TennesseeHigh School Diploma -
West Hall High School
Oakwood, GASkills
- Inventory experience
- Lead technician experience
- Independent/Corporate Retail and experience working remotely
- Data Entry Proficiency
- Insurance Billing
- HIPAA Compliance
- Prior Authorization Process
- Medicare knowledge
- Strong work ethic
- Collaborator or can work independently
Certification
- PTCB CPhT Certification
- Licensed Pharmacy Technician (Georgia)
- Microsoft Office Specialist
Leadershiproles
Available upon request
Timeline
Patient Account Services/AR Revenue Cycle
PSB MARs
02.2024 - Current
Prior Authorization Technician
TotalMed/OptumRX
10.2023 - 01.2024
Certified Pharmacy Technician / DME Specialist
Citizens Pharmacy
02.2023 - 09.2023
Certified Pharmacy Technician
Publix Pharmacy
09.2021 - 12.2022
Associate of Science - Pharmacy
South College
High School Diploma -
West Hall High School
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