Ashley Stephenson

Store Manager

• Enhanced product quality by meticulously inspecting finished embroidery work for defects.
• Boosted production efficiency with careful thread and fabric selection, ensuring smooth machine operations.
• Maintained high standards of cleanliness in the workspace, reducing potential issues caused by dust or dirt buildup.
• Consistently met project deadlines by effectively managing time and prioritizing tasks based on urgency.
• Developed strong relationships with clients through clear communication and attention to detail in fulfilling their orders.
• Conducted regular machine maintenance, ensuring optimal performance and prolonging equipment lifespan.
• Excellent communication skills, both verbal and written.
• Worked flexible hours across night, weekend, and holiday shifts.
• Passionate about learning and committed to continual improvement.
• Proven ability to learn quickly and adapt to new situations.
• Applied effective time management techniques to meet tight deadlines.
• Worked well in a team setting, providing support and guidance.
• Organized and detail-oriented with a strong work ethic.

• Increased efficiency by streamlining filing systems and organizing important documents.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory.
• Reconciled cash received with payments recorded in billing system and reported discrepancies.
• Entered and maintained billing information in company internal databases for accessibility.
• Maintained accurate records of customer payments.
• Collaborated with customers to resolve disputes.
• Verified accuracy of billing data and corrected discrepancies.
• Responded to customer concerns and questions on daily basis.
• Worked effectively in fast-paced environments.

• Increased production efficiency by streamlining silk screen printing processes and optimizing equipment use.
• Maintained high-quality print results by regularly inspecting screens, inks, and final products for consistency and accuracy.
• Trained new employees on silk screen printing techniques, resulting in a more skilled and efficient workforce.
• Managed multiple projects simultaneously while meeting tight deadlines without compromising quality or attention to detail.
• Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
• Resolved issues quickly to maintain productivity goals.
• Reviewed work for quality and compliance with company standards and design specifications.