Ashley Buckner
Chicago,IL
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Home Care Aide
One Touch Senior Care
Chicago, IL
01.2024 - Current
- Maintained accurate records of client information and services provided.
- Recorded patient information such as condition, diet, and progress in medical records.
- Transported clients to doctor appointments or other errands as needed.
- Established long-term professional relationships with patients and families by greeting them enthusiastically and compassionately.
- Maintained patient confidentiality to ensure the dignity of all individuals.
- Established compassionate and trustworthy connections with patients through skilled communication methods.
- Attended to client requests and needs promptly upon receiving call lights.
Customer Service Cashier
Midway International Airport
Chicago, IL
06.2017 - 02.2019
- Delivered exceptional customer service by warmly greeting and assisting customers.
- Assisted team members with various tasks to maintain efficient store functioning.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Operated cash registers to process payments for goods and services.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Addressed customer questions and concerns regarding products and services.
Security Officer
Allied Universal Security Services
Chicago, IL
05.2015 - 11.2017
- Provided escorts for visitors as needed throughout the facility.
- Adhered to post orders while maintaining a visible presence around the property.
- Operated communication systems between officers stationed throughout the facility.
Customer Service Cashier
Rainbow Shops
Chicago, IL
08.2013 - 06.2015
- Operated cash registers to process payments for goods and services.
- Greeted customers and provided friendly customer service.
- Assisted customers with locating merchandise within the store.
- Resolved customer complaints in a professional manner.
- Answered incoming phone calls from customers regarding product availability or store locations.
Education
Associate of Arts - Business Administration
Kennedy King College
Chicago, IL12-2024
Skills
- Problem-Solving
- Attention to Detail
- Decision-Making
- Verbal Communication
- Organizational Skills
- Patient Care
Certification
- National Professional Certification in Customer Service
Certification Number: AB104489606190
Timeline
Home Care Aide
One Touch Senior Care
01.2024 - Current
Customer Service Cashier
Midway International Airport
06.2017 - 02.2019
Security Officer
Allied Universal Security Services
05.2015 - 11.2017
Customer Service Cashier
Rainbow Shops
08.2013 - 06.2015
Associate of Arts - Business Administration
Kennedy King College
- National Professional Certification in Customer Service
Certification Number: AB104489606190
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