Ashley Bush
Richmond,TX
Summary
A highly skilled military Veteran and versatile administrative professional with over 15 years of experience supporting operations in both the public and private sectors. Expertise includes training coordination, timekeeping, budget tracking, investigative support, and customer service. Demonstrated ability to maintain compliance with policies, handle sensitive documents, and coordinate complex tasks efficiently across multiple teams. Adept at utilizing various office automation tools and systems to streamline processes and ensure accuracy in day-to-day operations.
Overview
21
21
years of professional experience
Work History
Investigative Support Specialist
SBA Office of Inspector General
Houston, TX
04.2019 - 08.2024
- Provided comprehensive administrative support to regional office and HQ operations, ensuring compliance with OIG policies and procedures across subordinate offices.
- Coordinated and tracked fiscal year budget allocations, including travel, training, and supplies, ensuring expenses remained within allocated limits.
- Processed micro-purchases using the Government Authorized Charge Card (GACC), maintaining compliance with agency policies and using Oracle financial system for fund obligation and reconciliation.
- Assisted in investigative operations, supporting case agents by managing investigative files and maintaining electronic records in the Investigative Management Information System (IMIS).
- Reviewed and edited outgoing correspondence and highly sensitive reports for grammatical accuracy and compliance with OIG formats.
- Streamlined the filing system for office records, ensuring timely disposal of documents in accordance with retention policies and maintaining a comprehensive archive of case files and supporting documentation.
- Coordinated logistics for conferences, meetings, and training, ensuring smooth operation of events by managing space, travel, and equipment needs.
- Performed record checks of individuals and organizations by querying databases such as FINCEN, SECTOR, and law enforcement indices, supporting ongoing investigations.
- Managed timekeeping functions for regional personnel using WebTA, preparing time and attendance audits and ensuring accurate payroll processing.
- Tracked and consolidated regional office reports (monthly budget, travel, and supply), enabling timely reporting and compliance monitoring
Education Technician
Michael E. DeBakey VA Medical Center
Houston, TX
04.2015 - 04.2019
- Coordinate and facilitate on-site training for a variety of programs including Career Development, New Patient Orientation, and CPRS.
- Often cross trained and assisted as technician within/across Human Resources.
- Develop and maintain training schedules, collaborating with ESL staff to identify employees needing specialized courses.
- Assist with the creation of course materials, registration, and class set-up.
- Manage TEMPO records and assist with database entries for completed training sessions.
- Serve as timekeeper for assigned staff, ensuring compliance with VA regulations and processing time and attendance records.
- Prepare and submit attendance records to payroll for timely processing.
- Support ESL office functions and handle office tasks such as answering calls, greeting visitors, and assisting with medical media or library duties.
- Troubleshoot issues with the automated training management system and resolve any discrepancies.
- Ensure effective coordination of training logistics, including room and equipment setup.
Time and Leave Clerk
Michael E. DeBakey VA Medical Center
Houston, TX
12.2014 - 04.2015
- Post time and attendance data for employees, including complex schedules such as 16-hour, 12-hour, and compressed tours.
- Process and verify leave requests using DHCP and maintain accurate records for payroll purposes.
- Ensure compliance with premium pay policies, including Sunday, holiday, and night differential pay.
- Assist in preparing corrected timecards and manage discrepancies in employee attendance records.
- Run weekly exception lists, providing them to Nurse Managers for follow-up on unresolved issues.
- Keep Nurse Managers informed of employee leave balances and ensure they remain above required thresholds.
- Perform administrative duties such as generating reports and maintaining accurate employee files.
Missile Squadron and Support
United States Air Force
Minot AFB, ND
04.2003 - 06.2004
- Maintained detailed maintenance records and ensured compliance with Air Force safety standards.
- Supported missile pad inspections, working closely with officers and assisting in safety checks for airspace and missile instruments.
- Provided administrative support for officers and helped prepare reports and documentation for inspections.
- Assisted with financial duties, utilizing various office software such as Excel, Word, and Outlook for inventory and reporting.
- Coordinated travel briefings and training sessions for personnel.
- Processed security clearance paperwork and assisted with onboarding new Airmen.
- Operated main entrance security, verifying badges and managing visitor access.
Education
Some college - Visual/Mass Communications
Houston Community College
High School Diploma - undefined
Liberty Eylau HS
01.1999
Skills
- Investigative Support
- Case Management
- Oracle Financial System
- GACC Processing
- Budget Tracking
- Expenditure Reporting
- Records Management
- Retention Policies
- Confidential Correspondence Handling
- Law Enforcement Database Querying
- Quality Assurance
- Peer Review Support
- Timekeeping
- Payroll Systems
- Microsoft Office Suite
- Document Management Systems
- Administrative Support
Timeline
Investigative Support Specialist
SBA Office of Inspector General
04.2019 - 08.2024
Education Technician
Michael E. DeBakey VA Medical Center
04.2015 - 04.2019
Time and Leave Clerk
Michael E. DeBakey VA Medical Center
12.2014 - 04.2015
Missile Squadron and Support
United States Air Force
04.2003 - 06.2004
High School Diploma - undefined
Liberty Eylau HS
Some college - Visual/Mass Communications
Houston Community College