Ashley Butler
Dublin,Ohio
Summary
Strategic and innovative HR Generalist who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. Empowering leader who supports companies and top executives with a unique perspective and appreciation that human capital is every organization’s greatest asset. A genuine influencer who thrives on tough challenges and translates visions and strategies into actionable, value-added goals.
Creative and forward-thinking problem-solving approach that balances business goals with employee needs.
Overview
9
9
years of professional experience
Work History
Operations Manager
Circulo Health
Columbus, OH
02.2022 - 06.2022
- Initiated successful workforce planning, job realignment, employee involvement, and team-building projects.
- Involved with recruitment, benefits administration, and implementation of the company’s first HRIS technology
- Placed 17 trainers by constructing training methods to spur achievement and trainee retention
- Organized branded events to boost company exposure
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Implemented short- and long-term strategies to achieve business and profitability goals
- Scheduled, trained, and controlled inventory for 30 individuals across multiple locations
- Opened managerial communication by creating employee recognition and rewards initiatives
- Anticipated and tracked operational and tactical risks to provide strategic remediation.
- Supported accident investigations and prepared related paperwork
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Enforced federal, state, local, and company regulations regarding safety and operations
- Controlled departmental facility use and approved repairs and improvement requests
- Worked in matrix management environment with oversight of division-level managers, operations, sales, finance, human resources, safety, and compliance.
- Evaluated personnel performance to ideate targeted improvement strategies
- Responded to information requests from superiors and provided specific documentation
- Aided senior leadership during executive decision-making by generating daily reports to recommend corrective actions and improvements
- Established strong operational teams to fulfill process and production demands.
HR Generalist
Swan House
Findlay, OH
09.2016 - 08.2021
- Increased revenue by 61% through event space expansions, enabling higher client traffic
- Established systems boosting flexible employee work hours while maintaining necessary coverage to provide excellent, quality service
- Launched company-wide HR strategies, practices and benefits, and compensation policies to drive departmental and business objectives.
- Reviewed human resources paperwork for accuracy and completeness.
- Developed work schedules and covered priority tasks according to budgets and workloads
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Analyzed department financials to roadmap budget in collaboration with managers
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Researched and prepared reports required by management and governmental agencies
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Maintained human resources information system and kept employee files up-to-date and accurate.
- Maximized team knowledge and productivity by training, monitoring, and directing employees in application of best practices and regulatory protocols.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
Business Office Coordinator
Pathways Christian Counseling
Findlay, OH
12.2013 - 08.2021
- Resolved client and case issues with a 100% success rate, elevating customer satisfaction
- Boosted monthly revenue by 70% while increasing employee productivity by automating appointment reminders, enabling higher client acquisition
- Maintained heavy daily confidential call volumes of up to 300 calls per day
- Updated and administered detailed records and account data within the company database
- Balanced digital account records and physical petty cash, including receipts and expenses
- Completed benefits paperwork, processed employee incident reports, and entered data
- Liaised with vendors to maintain competitive pricing and efficient deliveries
- Organized offices to support efficiency, professionalism, and performance objectives
- Controlled office inventory and placed supply orders
- Tracked due client payments, promptly contacting parties with past-due payments
- Implemented and planned office systems, equipment procurement, and layouts
- Introduced corporate and departmental policies and service standards
- Coded and entered daily invoices with in-house accounting software
- Reduced financial discrepancies by accurately controlling accounting documentation
- Automated office operations, coordinated client correspondence, and tracked records
- Prepared and completed daily deposits
- Supported invoice processing and bank reconciliations.
Education
Bachelor of Arts - Psychology & Sociology TECHNOLOGIES
Bowling Green State University
Bowling Green, OH2013
Skills
- HR Best Practices
- HR Policy, Process & Systems Design
- Employee Relations & Diversity
- Staff Coaching & Mentoring
- Leadership Development
- Talent Acquisition
- Strong Ethics
- Systems Implementations
- Succession Planning
- Highly Organized and detailed orientated
- Financial Management
- Operations Management
Timeline
Operations Manager
Circulo Health
02.2022 - 06.2022
HR Generalist
Swan House
09.2016 - 08.2021
Business Office Coordinator
Pathways Christian Counseling
12.2013 - 08.2021
Bachelor of Arts - Psychology & Sociology TECHNOLOGIES
Bowling Green State University