Ashley Cain
Farmington,MO
Summary
I have been employed continuously since the fall of 2017. I enjoy working with people and being able to come together as a team. I strive to push myself to do the best that I can do to enable a stable and brighter future for myself as well as encourage others around me to be the best they can be.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Intake Coordinator 1
Centene Corporation
05.2022 - Current
- I prep documents according to the guidelines set by the lines of business.
- I scan documents into the correct buckets that they need to go to so next level of people can receive the documents in timely manner.
- We are production based, I meet these guidelines on a monthly basis.
Online Grocery Pickup
Walmart
02.2021 - 05.2022
- We had to go and pick out peoples online orders in a timely manner.
- We had to pick so many items in an hour, I was meeting production while working here.
- I feel as though I picked up my tasks very quickly as I was able to be on my own my second day of working here.
- Loaded customers orders into their vehichles.
- Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Provided product advice to customers to help select most suitable items for individual needs.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales revenue by upselling additional products when appropriate during the order fulfillment process.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Cashier/Waitress/Hostess
Pasta House
08.2017 - 02.2021
- I was very flexible and knowledgeable with this job
- I enjoyed my job opportunity here and loved the people I worked with I just needed to move on to somewhere that worked with my schedule better and was full time
- I loved working with the customers and being able to communicate and socialize with them while maintaining a professional appearance as well as do my tasks in a timely manner.
- Restocked and organized merchandise in front lanes.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Addressed customer needs and made product recommendations to increase sales.
- Processed refunds and exchanges in accordance with company policy.
Education
No Degree - General Studies
Mineral Area College
Park Hills, MO12.2018
High school diploma -
Farmington High School
Farmington, MO05.2017
Skills
- Busser (4 years)
- Cash Handling (4 years)
- Cashiering (4 years)
- Cleaning Experience (5 years)
- Cooking (2 years)
- Host/Hostess (4 years)
- Merchandising (1 year)
- Produce Experience (1 year)
- Serving (2 years)
- Communication skills (7 years)
- Fast learner (7 years)
- Debits & credits card systems (4 years)
- Keyboarding / typing (3 year)
- Relationship Building (7 years)
- Phone and Email Etiquette (7 years)
Certification
I received a certificate in the beginning of 2024 through Texas A&M with the Pathstream programmed offer by Centene for The Leadership and Management Certificate.
Timeline
Operations Intake Coordinator 1
Centene Corporation
05.2022 - Current
Online Grocery Pickup
Walmart
02.2021 - 05.2022
Cashier/Waitress/Hostess
Pasta House
08.2017 - 02.2021
No Degree - General Studies
Mineral Area College
High school diploma -
Farmington High School