Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Calderon

Hialeah,FL

Summary

Motivated and customer-focused college student with experience in retail and customer service. Skilled in conflict resolution and building client relationships, driving sales and ensuring customer satisfaction through effective communication and personalized service. Proven ability to meet and exceed sales goals, build relationships, and drive revenue through upselling and product knowledge.

Overview

3
3
years of professional experience

Work History

Operations Associate

Alo Clothing
Miami, Florida
01.2026 - Current
  • Delivered personalized service to drive sales and customer satisfaction.
  • Assisted Customers with product selection and recommendations.
  • Updated company databases, websites and customer account information.
  • Utilized point-of-sale systems to handle customer transactions accurately.
  • Provided excellent customer service by addressing inquiries and resolving issues.

Front Desk Coordinator

Venetian Nail Spa
Miami, FL
07.2025 - 01.2026
  • Assisted clients with product inquiries, promoting services and retail items effectively.
  • Addressed client concerns promptly to ensure satisfaction during visits.
  • Answered incoming calls, responded to customer inquiries, and directed customers to the appropriate department or personnel.
  • Built relationships with long-term clients through individualized and outstanding customer service.
  • Greeted clients warmly and provided exceptional customer service at the front desk.

Retail Sales Associate

HomeGoods
Miami, FL
09.2023 - 07.2024
  • Met and exceeded sales goals through customer engagement.
  • Provided exceptional customer service by addressing inquiries and resolving issues.
  • Processed transactions efficiently using point-of-sale systems.
  • Assisted customers with finding the right product for their needs.

Education

High School Diploma -

Hialeah Gardens Senior High School
Miami, FL
06-2025

Miami Dade College
Miami, FL
03-2026

Skills

  • Sales goals attainment
  • Customer service
  • Time management
  • Conflict resolution
  • Communication skills
  • Bilingual: English & Spanish

Timeline

Operations Associate

Alo Clothing
01.2026 - Current

Front Desk Coordinator

Venetian Nail Spa
07.2025 - 01.2026

Retail Sales Associate

HomeGoods
09.2023 - 07.2024

High School Diploma -

Hialeah Gardens Senior High School

Miami Dade College
Ashley Calderon