Ashley Canacari
Independence,MO
Summary
Proven Administrative Assistant at Arcdecor Fabrications, adept in Microsoft Excel and fostering client relations, significantly enhanced document organization and customer service efficiency. Demonstrates critical thinking and a knack for maintaining confidentiality, contributing to a positive and productive work environment. Skilled in both technical and interpersonal domains, ready to deliver outstanding results in a dynamic setting.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Arcdecor Fabrications
01.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Urinalysis TECH
Heartland Center For Behavioral Change
11.2021 - Current
Pharmacy Technician
Walgreens
11.2022 - 12.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Mental Health Technician
Comprehensive Mental Health
01.2020 - 11.2021
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Education
GED -
Hiset
Independence10.2024
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Excel
- Computer Proficiency
- Customer and client relations
- Customer Relations
- Critical Thinking
Timeline
Pharmacy Technician
Walgreens
11.2022 - 12.2023
Administrative Assistant
Arcdecor Fabrications
01.2022 - Current
Urinalysis TECH
Heartland Center For Behavioral Change
11.2021 - Current
Mental Health Technician
Comprehensive Mental Health
01.2020 - 11.2021
GED -
Hiset