Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Internships
Timeline
Generic

Ashley Canales

San Jose,CA

Summary

I am a college student who is a dedicated individual with three years of work experience in customer service. I am detail-oriented, with an optimistic temperament, and an eagerness to learn and improve, while aspiring to become a police officer.

Overview

3
3
years of professional experience

Work History

Guest Experience Host

Legoland Discovery Center Bay Area
04.2022 - Current
  • Ensure satisfaction among guests.
  • Assist guests with any inquiries they may have.
  • Enforced workplace regulations and guidelines in an orderly manner.
  • Assisting different departments and areas of the attraction when needed, or required.
  • Assure the safety of children when a legal guardian cannot be found at the site.
  • Public presentation to crowds of differing ages.
  • Pursued a constant hygienic and neat environment at the Legoland Discovery Center, Bay Area.
  • Completion of incident reports when incidents occur while I am on duty.
  • Maintain a professional collaborative environment among supervisors, workers, and consumers.
  • Completing tasks in a timely manner.
  • Enacting emergency stops in the event of an accident or a technical problem with the site.
  • Reciting clear and concise objectives when training fellow workers.
  • Preparing the attraction for events.
  • Worked swiftly to handle and resolve emergency situations to create a safe environment for guests and team members.

Education

Associate of Science - Administration of Justice For Transfer

De Anza College
Cupertino, CA
03-2024

High School Diploma -

Piedmont Hills High School
05-2022

Bachelor of Science - Criminology

San Jose State University
San Jose, CA

Skills

  • Reliability
  • Adaptability
  • Guest assistance
  • Team collaboration
  • Follows directive
  • Patience
  • Clear communicator
  • Courteous
  • Calm
  • Self-Motivated
  • Public speaking
  • Active Listener
  • Proficient in writing
  • Trainable

Languages

English
Native/ Bilingual
Spanish
Elementary

Affiliations

  • I participated in one abbreviated ride-along with the San Jose Police Department with Officer Paredes, Officer Recinos, and two other applicants on October 30, 2024. We visited different areas, and observed different police officers at work. It was a fun experience being able to listen and see their line of work in action.
  • In addition, I participated in a ride-along with the Mountain View Police Department with Officer Angel. As a community everyone was both welcoming and friendly. There were many incidents that occurred, for the night prior there was a homicide case and an ongoing festival at that time. I learned a lot from this experience. From the different calls many officers go to and the different ways they resolve situations.
  • I also participated in a event hosted by the San Jose Police Department called, "Women in Law Enforcement," which went in depth about the process, physical examination, police academy, etc. They also shared a lot of information regarding the different departments they have long with their goal of 30x30, which is to increase women representation within the police department by 2030.
  • In high school, I was a part of the Piedmont Hills Track Team where I was awarded as a Most Valuable Player award. I was also awarded for implementing teamwork, hard work, dedication, strength, and perseverance through out the track season.
  • Although I am a full time student, I work at least 16 hours a week, and occasionally more during holidays and school breaks.
  • In between my school and work life, I do my best to maintain the hygiene of both my personal being and environment.
  • Recently, I implemented at least 4 days of exercise in the form of Brazilian Jiu-Jitsu or other forms of physical activity.

Internships

San Jose Police Department, San Jose, CA

Crime Scene Investigation Intern: July 7, 2025 - August 19, 2025 

As an intern, I was primarily tasked with helping the CSI unit process evidence from homicide crime scenes, search warrants (related to homicide cases), and officer involved shooting cases. Occasionally, I also helped transfer cold cases onto a online platform. Overall, I gained a wide variety of different experiences from canvassing for video footage, collecting and processing evidence, and reviewing Investigators report writings. In addition, I had various opportunities to work along side other units of the department like Central Supply, Real Time Intelligence Center, Homicide Unit, and Patrol. 

  • Assisted in finding crucial Evidence in a homicide related Search Warrant
  • Ride-along with Officer Katherine de la Torre on August 18, 2025
  • CSI Training Certificate: Wound Pathology & Fire Deaths



Timeline

Guest Experience Host

Legoland Discovery Center Bay Area
04.2022 - Current

Bachelor of Science - Criminology

San Jose State University

Associate of Science - Administration of Justice For Transfer

De Anza College

High School Diploma -

Piedmont Hills High School

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