Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

ASHLEY CARDENAS

ALLENTOWN

Summary

Military Enlisted professional with 6 years of experience excelling in safety protocols and operational improvements. Demonstrates strong skills in project organization, supervision, and bilingual communication, consistently achieving measurable results in equipment management and team collaboration. Passionate about fostering innovative environments and enhancing operational efficiency through strategic leadership and disciplined execution.

Overview

7
7
years of professional experience
1
1
Certification

Work History

AMAZON ASSOCIATE

Amazon
10.2023 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Facilitated training sessions for new employees, ensuring smooth onboarding process.
  • Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.

MILITARY ENLISTED

Department of Defence
07.2018 - Current
  • Instructs personnel on hazard mitigation and PPE, ensuring safety in combat scenarios.
  • Efficiently manages $5M in equipment, maintaining a loss-free record across 759 spaces.
  • Trains recruits, fostering discipline and accountability in military operations.
  • Facilitates interdepartmental communication, enhancing collaboration and efficiency.
  • Leads emergency response operations, providing expert guidance on safety protocols.
  • Initiated operational improvements that resulted in substantial cost savings and enhanced profit margins for the Department of Defense.
  • Mentored and trained new recruits, fostering a culture of discipline and accountability while enhancing team performance and cohesion.
  • Facilitated cross-departmental communication, promoting effective information flow and collaboration in high-pressure military environments.

Education

ASSOCIATE DEGREE - IT

McCann School of Business & Technology
06.2025

Skills

  • Active secret clearance
  • Risk evaluation
  • Team management
  • Data entry
  • Customer engagement
  • Fluent in two languages
  • Proficient in Excel functions
  • Team leadership
  • Problem management
  • Operational military expertise
  • Theft prevention strategies

Certification

First Aid/CPR Certified

Accomplishments

  • Awarded the Navy and Marine Corps Achievement medal
  • Awarded the National Defense Service Medal
  • Awarded the Global War on Terrorism Service Medal
  • Awarded the Humanitarian Service Medal

Timeline

AMAZON ASSOCIATE

Amazon
10.2023 - Current

MILITARY ENLISTED

Department of Defence
07.2018 - Current

ASSOCIATE DEGREE - IT

McCann School of Business & Technology

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