ASHLEY CARDENAS
ALLENTOWN
Summary
Military Enlisted professional with 6 years of experience excelling in safety protocols and operational improvements. Demonstrates strong skills in project organization, supervision, and bilingual communication, consistently achieving measurable results in equipment management and team collaboration. Passionate about fostering innovative environments and enhancing operational efficiency through strategic leadership and disciplined execution.
Overview
7
7
years of professional experience
1
1
Certification
Work History
AMAZON ASSOCIATE
Amazon
Bethlehem, United States
10.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Facilitated training sessions for new employees, ensuring smooth onboarding process.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
MILITARY ENLISTED
Department of Defence
Pennsylvania, United States
07.2018 - Current
- Instructs personnel on hazard mitigation and PPE, ensuring safety in combat scenarios.
- Efficiently manages $5M in equipment, maintaining a loss-free record across 759 spaces.
- Trains recruits, fostering discipline and accountability in military operations.
- Facilitates interdepartmental communication, enhancing collaboration and efficiency.
- Leads emergency response operations, providing expert guidance on safety protocols.
- Initiated operational improvements that resulted in substantial cost savings and enhanced profit margins for the Department of Defense.
- Mentored and trained new recruits, fostering a culture of discipline and accountability while enhancing team performance and cohesion.
- Facilitated cross-departmental communication, promoting effective information flow and collaboration in high-pressure military environments.
Education
ASSOCIATE DEGREE - IT
McCann School of Business & Technology
06.2025
Skills
- Active secret clearance
- Risk evaluation
- Team management
- Data entry
- Customer engagement
- Fluent in two languages
- Proficient in Excel functions
- Team leadership
- Problem management
- Operational military expertise
- Theft prevention strategies
Certification
First Aid/CPR Certified
Accomplishments
- Awarded the Navy and Marine Corps Achievement medal
- Awarded the National Defense Service Medal
- Awarded the Global War on Terrorism Service Medal
- Awarded the Humanitarian Service Medal
Timeline
AMAZON ASSOCIATE
Amazon
10.2023 - Current
MILITARY ENLISTED
Department of Defence
07.2018 - Current
ASSOCIATE DEGREE - IT
McCann School of Business & Technology