Ashley Carrasco
STARBUCKS COFFEE COMPANY
Desert Hot Springs,CA
1
Language
9
years of professional experience
Reliable and customer-focus professional with 7+ years of experience in a fast pace, service environment. Skilled in customer service, cash, handling, multitasking, problem-solving, communication and maintaining accuracy under pressure. Experienced with opening and closing procedures, training team members, handling, customer concerns, processing transactions and maintaining organized work areas. Seeking an opportunity to grow and expand skills.
Work History
Barista
6 Years 9 Months- Prepared and served high-quality beverages with attention to customer preferences.
- Trained new team members on operational procedures and customer service standards.
- Managed cash register operations, ensuring accurate transactions
- Maintained cleanliness and organization of workstations to ensure efficient service flow.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Team Member
1 Year 4 Months- Provided excellent customer service by efficiently taking and processing orders.
- Maintained cleanliness and organization of kitchen and dining areas, ensuring compliance with health standards.
- Delivered exceptional customer service, ensuring positive dining experiences.
- Handled cash transactions accurately and efficiently during peak hours.
Education
High School Diploma
Skills
Attention to detail
Building customer relationships
Time management
Multitasking
Cash handling
Team leadership
Staff management
Friendly and outgoing
Teamwork and collaboration
Languages
Spanish
Timeline
Barista
STARBUCKS COFFEE COMPANY
11.2019 - CurrentRead More
Team Member
The Habit Burger Grill
09.2017 - 01.2019Read More
Shadow Hills High School
High School Diploma
Read More