Ashley Carreon
Bay Point,CA
Summary
Reliable and detail-oriented professional with experience in customer service, food service, and healthcare support. Proven ability to work in fast paced environments, provide excellent customer care, and collaborate effectively with team members. Currently pursing and applying clinical skills as a Certified Phlebotomy Technician.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Brookdale
San Ramon, CA
05.2025 - Current
- Developed strong relationships with regular customers, fostering loyalty and repeat business through personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
In Seat Server
The Lot
San Ramon, CA
05.2024 - Current
- Collaborated with kitchen staff to streamline order processing and enhance service efficiency.
- Served food and beverages promptly with focused attention to customer needs.
- Processed customer payments to accurately record transactions.
- Increased sales significantly by upselling higher-end products to customers.
- Assisted customers in selecting menu items, answering questions and providing general information.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Hostess/Server
Black Bear Diner
Danville, CA
04.2021 - 04.2025
- Collaborated with servers and kitchen staff to optimize table turnover and service efficiency.
- Implemented feedback mechanisms to gather guest input, enhancing overall satisfaction levels.
- Monitored dining area cleanliness and ambiance, maintaining welcoming atmosphere at all times.
- Coordinated special events and large group reservations, facilitating smooth execution of services.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Hostess
Brava Garden Eatery
Pleasanton, CA
09.2022 - 03.2024
- Handled customer inquiries and concerns with professionalism, resolving issues to maintain high service standards.
- Assisted in implementing new seating protocols during peak hours, improving efficiency of front-of-house operations.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
Retail Associate
Forever 21
Pleasanton, CA
12.2020 - 01.2022
- Resolved customer complaints efficiently, maintaining high satisfaction levels.
- Collaborated with team members to achieve daily sales goals and optimize store performance.
- Monitored cash register operations, ensuring accuracy in transactions and reporting.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
Education
Phlebotomy Technician Program -
CALRegional
Pittsburg, CA11-2025
High School Diploma - undefined
Foothill High School
Pleasanton, CA06-2022
Skills
- Teamwork
- Fast Learner
- Time management
- Bilingual
- Flexibility
- Organized
- Communication
- Cash handling
- Menu knowledge
- Patient
Certification
- CPR/BLS Certified
- Food Handler
- RBS Certified
- Certified Phlebotomy Technician I
LANGUAGES
English & Spanish
Training Experiences
- Infection control
- Time management
- Blood samples
- Labeling samples
- Phlebotomy procedures
- Following safety guidelines
- HIPAA & OSHA completion
Timeline
Server
Brookdale
05.2025 - Current
In Seat Server
The Lot
05.2024 - Current
Hostess
Brava Garden Eatery
09.2022 - 03.2024
Hostess/Server
Black Bear Diner
04.2021 - 04.2025
Retail Associate
Forever 21
12.2020 - 01.2022
High School Diploma - undefined
Foothill High School
Phlebotomy Technician Program -
CALRegional