ASHLEY CARTER
Memphis,TN
Summary
Compassionate healthcare support professional with over 10 years in pharmacy operations and clinical training. Associate of Science graduate in Physical Therapist Assistant studies, skilled in supporting adult and geriatric patients in rehabilitation settings. Excels in documentation, patient communication, and teamwork, thriving in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Pharmacy Technician
Walgreens Pharmacy
Memphis
2026.05 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Entered prescription data accurately for pharmacist verification.
- Refilled medications following established pharmacy procedures.
- Resolved insurance claim issues and prior authorization requests.
- Assisted customers with prescription questions and order status.
- Verified patient information and protected confidential health records.
- Supported pharmacists with inventory checks and medication sorting.
- Created new customer profiles and updated demographics, allergies, and new medication in pharmacy computer systems.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Terminal Clinical Education I
Methodist Le Bonheur Germantown Hospital
2023.10 - 2023.11
- Assisted with prescribed exercise and strengthening programs while monitoring patient response and mobility.
- Documented observations and communicated patient information with physicians, nurses, therapy staff, and case managers as part of coordinated care.
- Executed daily operational tasks with precision in a fast-paced environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Full-Time Family Caregiver
2016.01 - 2021.01
- Coordinated full-time family responsibilities, ensuring effective organization, scheduling, and communication while honing problem-solving and time-management skills prior to returning to college and completing PTA training.
Pharmacy Technician
Express Scripts
2012.12 - 2015.12
- Processed prescription orders accurately and efficiently within a pharmacy management system while maintaining attention to detail.
- Managed customer and healthcare provider inquiries, providing support to pharmacists and enhancing patient service.
- Tracked inventory and maintained stock levels; placed orders to ensure adequate supplies.
Pharmacy Technician
Walmart Pharmacy
2009.01 - 2012.10
- Processed high-volume prescriptions while assisting with medication preparation, labeling, and providing customer support to enhance patient experience.
- Explained prescription procedures and pharmacy policies, ensuring professional communication and clarity for customers.
- Maintained inventory levels and safeguarded confidential patient information to uphold HIPAA compliance.
Sandwich Artist
Subway
2006.03 - 2008.11
- Prepared sandwiches to Subway menu standards
- Created sandwiches using fresh ingredients according to Subway specifications
- Combined fresh ingredients to fulfill customer orders efficiently
- Operated point-of-sale system for checkout
Physical Therapist Assistant Student Intern
Bartlett NeuroRehab Physical Therapy
2024.02
- Supported adult and geriatric patients with neurological and orthopedic conditions, including SCI, Parkinson's disease, MS, CVA, TBI, gait/balance disorders, shoulder and knee injuries, neck pain, and back pain.
- Assisted with therapeutic exercise, functional activities, patient education, mobility training, and physical-agent interventions under therapist direction.
- Constructed home exercise programs, encouraged patient participation, observed progress, and communicated concerns to the supervising therapist.
Education
Associate of Science - Physical Therapist Assistant
Southwest Tennessee Community College
Memphis, TNSkills
- Medication Management
- HIPAA & Confidentiality
- Pharmacy Inventory Control
- Patient support
- Healthcare documentation
- Infection control
- Time management
- Scheduling communication
- Patient transport
- Team Collaboration
- Problem Solving
- Attention to Detail
ADDITIONAL INFORMATION
Current goal: Healthcare support, patient access, scheduling, rehabilitation support, medical customer service, or related roles.
Timeline
Pharmacy Technician
Walgreens Pharmacy
2026.05 - Current
Physical Therapist Assistant Student Intern
Bartlett NeuroRehab Physical Therapy
2024.02
Terminal Clinical Education I
Methodist Le Bonheur Germantown Hospital
2023.10 - 2023.11
Full-Time Family Caregiver
2016.01 - 2021.01
Pharmacy Technician
Express Scripts
2012.12 - 2015.12
Pharmacy Technician
Walmart Pharmacy
2009.01 - 2012.10
Sandwich Artist
Subway
2006.03 - 2008.11
Associate of Science - Physical Therapist Assistant
Southwest Tennessee Community College