Ashley Ceja
Denver,CO
Summary
Detail-oriented individual with exceptional customer service skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
Language
9
9
years of professional experience
Work History
Teller
KeyBank
01.2026 - Current
- Managed cash ordering and daily cash flow support.
- Resolved client concerns and service issues promptly.
- Processed transactions with accuracy and attention to detail.
- Reviewed client needs and routed opportunities to bankers.
- Oversaw vault shipment intake and verification.
- Reconciled vault balances and inventory records.
- Evaluated client needs
Sales Associate
Ray-ban
11.2024 - 11.2025
- Assisted customers in selecting appropriate eyewear based on size, prescription, lifestyle, and fashion preferences.
- Record accurate lens measurements
- Provided recommendations for lens material and coatings to enhance comfort and functionality
- Performed precise frame adjustments, repairs, and fitting to ensure proper alignment and comfortable wear
- Greet guests
- Open and close the store
- Cover management duties as needed
Optician
Children’s Hospital
10.2020 - 12.2021
- Patient check-in completed with courteous front-desk service.
- Pre-testing completed to support exam readiness.
- Prescription details reviewed for accurate eyewear processing.
- Insurance eligibility verified for order processing.
- Frame selection and fit supported for proper eyewear setup.
- Orders processed and payments collected.
- Invoices prepared for customer transactions.
- Store opening and closing tasks completed.
- Eyeglasses dispensed, adjusted, and repaired for customer use.
Optician
Luxottica
07.2017 - 09.2020
- Supported customers with frame selection and proper fit.
- Processed orders and accepted payments accurately.
- Dispensed, adjusted, and repaired eyewear.
- Ordered and maintained supply and frame inventory.
- Handled recalls and retagged frames.
- Opened and closed store operations.
- Used related computer applications proficiently.
- Performed contact lens fittings.
- Covered management duties as needed.
- Called patients when orders were ready.
- Called patients to confirm appointments.
Education
Bachelors of Science - undefined
Metropolitan State University
05.2021
High school diploma - undefined
Aurora West College Preparatory Academy
05.2017
Skills
- Supported customers with courteous service
- Solved issues through clear troubleshooting and practical judgment
- Maintained accuracy through strong focus on details
- Worked effectively with team members to complete daily tasks
- Adjusted quickly to new tasks, procedures, and work settings
LANGUAGES
Spanish and English.
Timeline
Teller
KeyBank
01.2026 - Current
Sales Associate
Ray-ban
11.2024 - 11.2025
Optician
Children’s Hospital
10.2020 - 12.2021
Optician
Luxottica
07.2017 - 09.2020
High school diploma - undefined
Aurora West College Preparatory Academy
Bachelors of Science - undefined
Metropolitan State University