Ashley Cetin
Atlantic Beach,FL
Summary
Talented Outreach Specialist with an eight-year background in fundraising and private event planning. Skilled in devising marketing plans to promote new programs and event services. Proven history of building business through personal and professional networking.
Overview
11
11
years of professional experience
Work History
Outreach Specialist
River City Science Academy
Jacksonville, FL
05.2021 - Current
- Manages new program partnerships, advertisements, social media, and events for all five of RCSA's campuses.
- Increased RCSA's signature event attendance from 4,000 to 6,000 using targeted advertisements, media coverage, and private sponsorships.
- Built and maintains contacts and referrals database for leads across Jacksonville territory.
- Creates and implements community-based programs to improve education and fill specific needs.
General Manager
Reds Steakhouse/ Two Dudes Seafood
Jacksonville, FL
08.2020 - 04.2021
- Increased sales by 43% in one quarter after designing new websites, advertising on social media, and creating an email club.
- Hired and managed staff consisting of 30 individuals at multiple locations.
- Determined areas of improvement for cost control and initiated changes.
- Maintained 94% customer satisfaction rating over 6 months.
Assistant Director/Event Coordinator
La Venture Grove
Jacksonville, United States
02.2020 - 07.2020
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Led vendor negotiations to obtain cost-effective services and products.
- Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
- Help organize and style all styled shoots
- Manage all social media (Instagram,Facebook, Pinterest)
Event and Volunteer Coordinator
Hope At Hand Inc.
Jacksonville, FL
10.2014 - 10.2018
- Organized quarterly volunteer projects with upwards of 40 volunteers.
- Worked on developing programs for at-risk youth.
- Created new ideas for programs and potential partnerships with other organizations.
Lead Server/Trainer
Chophouse Thirteen
Jacksonville, FL
08.2015 - 04.2020
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Fine dinning experience
- Worked in five different positions ( lead cocktail server, banquet server, trainer, and bartender)
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Educated customers on promotions to enhance sales.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Education
Bachelor of Science - Communications
University of North Florida
Jacksonville, FL07.2021
Accomplishments
- 2018 Leadership in Action Award and Scholarship
- Presidential Service of Excellence Award, 2018
- One Spark Art Category Theater on a Mission, 2014
Community Involvement
Community Service Chair - Rotaract
2021- Present
Marketing/Public Relations Chair- Connecting Thru Music
2021- Present
Member- Junior League
2022-Present
Member- Impact Jax
2021-Present
Skills
- Advanced experience with Qualtrics
- Advanced experience with Microsoft Office Suite
- Advanced experience with Canva
- Advanced experience with Facebook Business Manager
- Grant Writing
- 10 years of experience in Customer Service
- Database Management
Timeline
Outreach Specialist
River City Science Academy
05.2021 - Current
General Manager
Reds Steakhouse/ Two Dudes Seafood
08.2020 - 04.2021
Assistant Director/Event Coordinator
La Venture Grove
02.2020 - 07.2020
Lead Server/Trainer
Chophouse Thirteen
08.2015 - 04.2020
Event and Volunteer Coordinator
Hope At Hand Inc.
10.2014 - 10.2018
Bachelor of Science - Communications
University of North Florida