Ashley Charlebois

Respond to internet inquiries with courtesy, accuracy and professionalism.
Promptly and accurately enter all customer inquiry data into the CRM.
Generate Service Appointments.
Effectively utilize lead management tools.
Compile all necessary reports, forms and other documentation on a timely basis.

• Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments
• Test drove service vehicles to confirm repair was completed successfully
• Drove customer vehicles to and from residences for service needs

Maintains indoor and outdoor club cleanliness and safety by performing daily maintenance tasks
Washes, folds, and stocks member towels and ensures the locker rooms are neat, and orderly
Ensures the usage of locker room consumables, cleaning products, and chemicals follow the amount prearranged by the department budget
Responds to member inquiries regarding Life Time products, services, policies and procedures