Darren Gardner

• Working with the desk managers to achieve financing for customers purchasing New and Used vehicles.
• Made sure all state and legal paperwork was done in a timely manner, contracts funded promptly and deals brought to the office clean.
• Sold backend products to customers including extended service contracts, maintenance plans, and other products.
• Maintained a $2000 per copy average including 2 products per deal
• Trained sales people about F & I products and how to turn customers over to the finance department.
• Helped the desk managers with continued education of the sales people to help them increase there sales production.
• Helped close car deals for sales people when available.

Before going into finance I spent 5 years on the floor selling New and Used vehicles with an average of 18 sales per month with a CSI rating in the high 90's. After 1 year in finance I was made a desk manager for about 9 months before requesting to go back to finance. I left because I felt it was time to look at other opportunities and because of my schedule I just did not have the time to do this.

• Delivered packages efficiently, ensuring adherence to schedules and customer expectations.
• Maintained accurate delivery logs and documentation for operational transparency.
• Operated delivery vehicles safely, complying with traffic regulations and company policies.
• Coordinated with dispatch teams to optimize delivery routes and reduce delays.

• Developed strategic sales plans to expand market presence and drive revenue growth.
• Cultivated relationships with key clients, enhancing customer satisfaction and loyalty.
• Analyzed market trends and competitor activity to inform sales strategies and product offerings.
• Conducted product demonstrations and training sessions for clients to ensure effective utilization of services.

Started my career in 1991 at Jim Weston Pontiac Buick GMC selling cars. Moved into my first management role in 1995 at a used vehicle dealer located in Salem, Oregon specializing in Special Finance. Performed this role until 2003 when I took a Sales Manager position at Capitol Subaru in Salem, Oregon. Was successful in this role until my family and I decided to move to Spokane in 2005. I came to Spokane because I applied with Lithia Auto Group and was offered the position of Used Car Manager at there Subaru/BMW store. Worked there until 2007, worked at few other dealerships until I decided in 2008 to leave the business and try something else.