Siamak Raissian

• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Worked flexible hours; night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Participated in team-building activities to enhance working relationships.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Responded to internet inquiries and phone calls in timely matter.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Provided superior and individualized customer service.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Showcased product features to customers and discussed technical details to overcome objections and lock in sales.

• Upheld high standards of customer service by promoting and upselling new products and services.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.

• Trained and mentored new sales representatives.
• Cold-called leads and closed large number of new sales over several months.
• Set up calendar with customer birthdays and other special events for personal touch.
• Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
• Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.

• Worked to build relationships with customers and built potential for additional sales.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Listened to clients and introduced solutions to satisfy business and personal needs.

it was the beginning of my sales currier .

i use to do architectural design and drafting