Ashley Chavez
Lakewood,CO
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales goals.
Overview
6
6
years of professional experience
Work History
Sales Advisor
Planet Honda
Golden, CO
06.2021 - 03.2024
- Engaged with in-store, over the phone, and internet customers; fostered relationships through consistent follow up and pertinent communication.
- Developed and maintained comprehensive understanding of products, services and competitors to make customer tailored recommendations and enhance presentations.
- Promoted dealership’s service center, maintenance products, vehicle service contacts, and Honda vehicle accessories. Achieved the highest accessories sales amongst team in 2023.
- Exceeded sales targets consistently with third highest internet closing percentage for 2023 at 16.8%.
Customer Specialist
CarMax
Golden, CO
10.2018 - 05.2021
- Worked in a cross-functional format location in which all sales employees are trained to operate through various roles; skilled in vehicle sales, appraisals, purchasing, inventory transport, title paperwork and business office operations.
- Utilized company CRM to maintain a thorough record of online, in-person, and phone interactions to communicate with team about customers needs and next steps.
- Collaborated and communicated effectively with teams across the organization to ensure each customer has a positive experience buying and selling cars.
Store Manager
Zumiez
Littleton, CO
09.2018 - 10.2018
- Owned store sales plan and consistently exceeded various sales measures, most notably increasing store's annual revenue 56% over a three-year period.
- Recruited, trained, and developed staff in a in fast-paced environment through planned experiences, active coaching, and positive feedback.
- Worked closely with assistant team members to manage inventory flow, cash control, loss prevention, merchandising, and stores opening/ closing processes.
Education
High School Diploma -
Colorado’s Finest Alt. H.S
Englewood, COSkills
- Sales experience
- Customer service experience
- Brand Awareness
- Building rapport
- Objection handling
- CRM proficiency
Timeline
Sales Advisor
Planet Honda
06.2021 - 03.2024
Customer Specialist
CarMax
10.2018 - 05.2021
Store Manager
Zumiez
09.2018 - 10.2018
High School Diploma -
Colorado’s Finest Alt. H.S