Ashley Chavez
Detroit,MI
Summary
Personable professional enjoys engaging with customers. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Barista
Tim Hortons
Dearborn, MI
08.2022 - Current
- Stocked shelves with ingredients needed to make coffee drinks.
- Followed safety procedures while operating machinery such as espresso machines.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Adhered to health department regulations concerning sanitation standards.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Assisted in the preparation of baked goods including muffins, cookies, donuts.
- Operated cash registers to process customer payments.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Managed cash register and processed transactions with accuracy and integrity.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained a clean and organized work environment.
Restaurant Waiter
La Rosita
Detroit, MI
10.2021 - 07.2022
- Greeted customers, provided menus and answered questions about menu items.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Performed opening and closing duties such as setting up the dining area and restocking supplies
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Delivered food to tables ensuring correct temperatures were maintained.
- Took accurate food and drink orders, using a POS ordering software system.
Education
High School Diploma -
Western International High School
Detroit, MI06-2024
Skills
- Up-selling
- Food Running
- Menu Memorization
- Cash Handling
- POS Systems
- New Hire Training
- Positive and professional
- Fluent in Spanish
- Cash Register Operation
- Excellent math skills
- Speedy and efficient
Languages
Spanish
Professional
Timeline
Barista
Tim Hortons
08.2022 - Current
Restaurant Waiter
La Rosita
10.2021 - 07.2022
High School Diploma -
Western International High School