Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucy Capelle

Fairbanks

Summary

Dynamic barista with expertise in espresso machine operation and a proven track record at Starbucks, where I consistently achieved high customer satisfaction scores. Skilled in soft selling and team collaboration, I excel at creating personalized beverages and training new staff, enhancing overall service quality and boosting sales.

Overview

4
4
years of professional experience

Work History

Barista

Summit Coffee Co.
05.2025 - Current
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.

Barista

Starbucks
08.2025 - 10.2025
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Front End Cashier

Hot Licks Home Made Ice-cream
04.2023 - 09.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Set up new sales displays each week with fresh merchandise.

Front End Cashier

Suka's Polynesian Cuisine
04.2022 - 09.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Operated register system to process new purchases, item returns, and merchandise exchanges.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.

Education

No Degree -

Mt. Edgecumbe High School
Sitka, AK
05-2026

Skills

  • Tea expertise
  • Latte art
  • Display case merchandising
  • Soft selling
  • Up-selling
  • Opening and closing duties
  • Espresso machine operation
  • Order taking
  • Physical stamina
  • Problem-solving
  • Speedy and efficient
  • Team collaboration
  • Sales expertise
  • Food preparation
  • Safe food handling practices
  • Active listener
  • Excellent memory
  • Verbal and written communication
  • Clear communication
  • Solid problem solver

Timeline

Barista

Starbucks
08.2025 - 10.2025

Barista

Summit Coffee Co.
05.2025 - Current

Front End Cashier

Hot Licks Home Made Ice-cream
04.2023 - 09.2023

Front End Cashier

Suka's Polynesian Cuisine
04.2022 - 09.2022

No Degree -

Mt. Edgecumbe High School

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