ASHLEY CHESTANG
Mobile,AL
Summary
Dynamic professional with a proven track record at Asset Living, adept in Policy Administration and fostering Resident Relations. Excelled in enhancing tenant satisfaction and operational efficiency, evidenced by successful community events and budget adherence. Skilled in OneSite and decision-making, consistently achieving high resident morale and financial performance.
Overview
7
7
years of professional experience
Work History
Community Manager
Asset Living
Mobile, AL
01.2023 - Current
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals
- Monitored lease and renewal rental rates with leadership recommendations for change implementation
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs
- Saved money by operating community within budget
- Supported senior leadership by delivering annual budget and monthly variance reports for corrective action planning
- Drove facility growth and increased resident morale by planning special activities
Assistant Community Manager
Asset Living
Mobile, AL
08.2022 - 01.2023
- Collected residents' monthly rent payments, recorded transaction details and submitted bank deposits promptly to ensure availability of operating funds
- Updated resident accounts with latest personal information and recent payments
- Tracked and monitored office supply inventory to restock and purchase new items, including sourcing and selecting best price suppliers
- Streamlined workflow and reporting processes through creation and implementation of new document control and filing systems
- Used communication, negotiation and problem-solving skills to settle neighborhood disputes
- Mitigated regulatory risks by conducting pre- and post-rental unit inspections to determine applicable charges for damages and market readiness
Leasing Consultant
Asset Living
Mobile, AL
05.2022 - 08.2022
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues
- Prepared lease paperwork and obtained signatures and first payments from new residents
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features
- Detailed application requirements and answered questions from prospective tenants
- Conducted informative and personalized tours, resulting in new leases
- Encouraged prospective tenants to fill out applications after property tours
Leasing Consultant
Bella Asset
Mobile, AL
12.2021 - 05.2022
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues
- Prepared lease paperwork and obtained signatures and first payments from new residents
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features
- Conducted informative and personalized tours, resulting in new leases
- Received rent payments and tracked transactions in accounting software
- Encouraged prospective tenants to fill out applications after property tours
- Checked rental eligibility by following company's verification process
- Maintained accurate records of correspondence with and from tenants
Unloader/Processor Operator
Walmart Distribution Center
Irvington, AL
04.2018 - 12.2021
- Conducted daily inspections, preventive maintenance and basic repairs on equipment to maximize safety and prevent costly breakdowns
- Inspected equipment before and after use to increase longevity and maximize safety
- Graded and stacked logs into appropriate locations for further processing or transportation
- Operated equipment to complete logging jobs on-time and under-budget
- Monitored coworker equipment use and processes to minimize accidents
- Kept detailed records of daily progress and incidents
- Inspected equipment or facilities to determine condition or maintenance needs
Education
High School Diploma -
Leroy High School
Leroy, AL05.2006
Some College (No Degree) - Nursing
University of Mobile
Mobile, ALSkills
- Community Marketing
- Policy Administration
- Maintenance Oversight
- Payment processing
- Apartment inspections
- Resident relations
- Financial Budgeting and Reporting
- Income and Expense Management
- Daily Operations Management
- Tenant and Eviction Laws
- Decision Making
- Knowledgeable in Word
- Knowledgeable in Excel
- OneSite
- Yardi
- Entrata
- Appfolio
Timeline
Community Manager
Asset Living
01.2023 - Current
Assistant Community Manager
Asset Living
08.2022 - 01.2023
Leasing Consultant
Asset Living
05.2022 - 08.2022
Leasing Consultant
Bella Asset
12.2021 - 05.2022
Unloader/Processor Operator
Walmart Distribution Center
04.2018 - 12.2021
High School Diploma -
Leroy High School
Some College (No Degree) - Nursing
University of Mobile