Ashley Cipolla
Hockley
Summary
A highly motivated professional with a strong work ethic and desire to make a positive impact in any professional environment. I bring a diverse range of skill, experience and knowledge that have been developed over the years through both my formal education and professional experience. I have the ability to work in both team and individual settings, and I am always looking for new challenges and opportunities to develop my skills.
Overview
16
16
years of professional experience
Work History
hardware and tools associate
Lowes Home Improvment
Magnolia
04.2025 - 03.2026
- assisting customers with finding the right products they needed
- answering emails and phone calls
- organizing and keeping my department cleaned and well stocked
- knowledge of pallet jack and electric pallet jack
- knowledge of Ballymore
Team store associate
Houston Astros
Houston
03.2023 - 10.2023
- report to manager,retail operations
- under the direction of retail store manager and retail operations manager, sells retail merchandise to guests in accordance with company's customer service standards and applicable operational standards
- utilized strong customer service and communication skills to enhance guest experiences
- Greet and acknowledge guests
- answer questions and assists guests whenever possible
- recommend, select, and help locate or obtain merchandise for guests
- processes sale with appropriate point of sale system, accept payments, count change, and bag merchandise
- follow all register procedures and process transactions accordingly
- ensure that all merchandise is correctly labeled and displayed
- maintain a clean and organized store
- maintain orderly back-stock and know where goods are to be found
- set aside and notify supervisor of defective, mismarked, mislabeled, incorrectly priced, shopworn, or damaged merchandise
- conducting inventor, loading and unloading merchandise
Patient Escort
CRI Federal VA Hospital
Houston
03.2022 - 03.2023
- Transport patients, specimens, expired patients, medical records, and films safely and efficiently throughout the institution.
- Assist clinical staff with safely moving patients to and from beds, wheelchairs, and stretchers.
- Meet and follow productivity standards and compliances set forth by department.
- Treat patients with care, discovery, and integrity.
- Assist patients with travel needs within hospital.
- Assist patients with arriving promptly to schedule appointments in hospital.
- Assist patients when leaving/arriving from surgery, chemo, etc.
- Maintain HIPPA Privacy.
- Use of 15 Line Telephone Operating Phone System.
- Conducting professionalism with patients, family, and staff.
Operations Administration 2
FedEx Ground
Houston
09.2012 - 08.2021
- Performing the clerical and administrative functions for any or all hub and station operational areas.
- Tend to damage and incorrectly addressed packages in a timely manner to optimize delivery time.
- Managed all COD deliveries.
- Scheduled pickups with COD customers.
- Assisted in scheduling if meetings for Supervisors.
- Received and answered emails for routes, delivery pickups for COD customers.
- Aide supervisor with organizing driver scanners.
- Responsible for tracking of priority deliveries.
- Assisted in all administration operations for plant facility.
Hazardous Material Handler
FedEx Ground
09.2010 - 09.2011
- Main duties include loading and unloading different transport items, recording inventory statuses, and making sure deliveries properly match purchase orders.
- Assisted in loading and unloading of hazardous materials that were received and shipped.
- Capable of handling hazardous material through effective HAZMAT Training.
- Stores Various non-hazardous and hazardous materials within a warehouse.
Education
SAN JACINTO COLLEGE
Houston, TX01-2012
High School Diploma -
J. FRANK DOBIE HIGH SCHOOL
Houston, TX06-2010
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Power Point
- 10 Key
- Administrative Filing
- Excellent Customer Service
- HAZMAT Training
- CPR Certified
- Effective Communicator
- Friendly Positive Attitude
- Sales Representative
- Tool Knowledge
- Team Building
- First Aid Knowledge
- Excellent Oral and Written Communication
- Safety Training
Honor Awards
- The Employee of the month - 3 times in 3 years.
- Super Star of the month 2 times - 1 Year Houston Astros.
Refrences
- Vincent Ramos, Lowe's manager (832)942-4625 Cflkingpin@yahoo.com
- Juan Maldonado, Fedex Ground (713)819-3059
- Carlton Henderson, V A manager (832)946-3522
Timeline
hardware and tools associate
Lowes Home Improvment
04.2025 - 03.2026
Team store associate
Houston Astros
03.2023 - 10.2023
Patient Escort
CRI Federal VA Hospital
03.2022 - 03.2023
Operations Administration 2
FedEx Ground
09.2012 - 08.2021
Hazardous Material Handler
FedEx Ground
09.2010 - 09.2011
SAN JACINTO COLLEGE
High School Diploma -
J. FRANK DOBIE HIGH SCHOOL