Ashley Clark
Aurora,CO
Summary
Strategic, forward‑thinking Vice President of Client Financial Services known for unifying large financial operations, elevating team performance, and strengthening enterprise‑wide accountability. Skilled in optimizing workflows, driving compliance, and shaping organizational strategy.
Overview
20
20
years of professional experience
Work History
Vice President, Client Financial Services
Graebel
Aurora, CO
04.2024 - Current
- Lead the unified Client Financial Services organization, integrating multiple financial teams under a single strategic direction, with responsibility for 90 frontline employees and 16 people leaders.
- Oversee end-to-end financial operations across Billing/Invoicing ($1.2B+ annually), Expense Management (220K+ transactions per year), Revenue Determination, Research Quality Control, Vendor Audit, and Household Goods (180K+ invoices annually).
- Champion AI-enabled and automation initiatives to streamline workflows, improve accuracy, strengthen compliance, and drive scalable process efficiency.
- Collaborate closely with senior executives to shape enterprise strategy and client experience outcomes.
Senior Director, Client Financial Services
Graebel
Aurora, CO
07.2022 - 05.2024
- Directed Expense, Billing/Invoicing, Revenue Determination, and Research Quality Control teams with responsibility for 50 frontline employees and 7 people leaders.
- Revamped workflows to improve accuracy, enhance accountability, and accelerate processing times.
- Strengthened client satisfaction through improved operational reliability.
Director, Client Financial Services
Graebel
Aurora, CO
04.2019 - 06.2022
- Managed Expense, Billing/Invoicing, Revenue Determination, and Research Quality Control teams.
- Elevated reporting standards, enhanced quality control rigor, and standardized operations.
- Partnered with Operations and Reporting leaders to improve transferee experience and performance metrics.
Senior Manager, Client Financial Services
Graebel
Aurora, CO
01.2016 - 01.2019
- Oversaw the Expense group with emphasis on accuracy, timely processing, and compliance.
- Strengthened analytics by partnering with reporting teams to refine operational metrics.
- Recruited and developed supervisors and specialists to build a high-performing department.
Supervisor, Client Financial Services
Graebel
Aurora, CO
01.2014 - 01.2016
- Oversaw a team of 10–14 Expense Specialists.
- Ensured workload balance, production targets, and quality benchmarks.
- Provided training, coaching, and development to strengthen team capabilities.
- Supported Household Goods processes to improve invoice accuracy.
Senior Quality Control Analyst
Cartus
Memphis, TN
01.2012 - 01.2014
- Supervised 4–5 Expense Analysts, conducting second-level audit checks.
- Facilitated policy and procedure review sessions with leadership.
- Trained new employees on systems and financial protocols.
Senior Expense Analyst
Cartus
Memphis, TN
01.2006 - 01.2012
- Had complete ownership over 10 clients. Conducted audits for supplier bills, transferee reports, and payment requests.
- Ensured strict adherence to client relocation policy guidelines.
- Analyzed relocation financial data and prepared A/R invoices.
Education
BBA - Management
University of Memphis
Memphis, TN05.2006
Skills
- Executive Leadership & Strategy
- Financial Operations Management
- Billing & Revenue Optimization
- Expense Management
- Vendor & Supplier Audit
- Quality Assurance & Compliance
- Process Improvement & Transformation
- Cross‑Functional Collaboration
- Critical thinking
Timeline
Vice President, Client Financial Services
Graebel
04.2024 - Current
Senior Director, Client Financial Services
Graebel
07.2022 - 05.2024
Director, Client Financial Services
Graebel
04.2019 - 06.2022
Senior Manager, Client Financial Services
Graebel
01.2016 - 01.2019
Supervisor, Client Financial Services
Graebel
01.2014 - 01.2016
Senior Quality Control Analyst
Cartus
01.2012 - 01.2014
Senior Expense Analyst
Cartus
01.2006 - 01.2012
BBA - Management
University of Memphis