Ashley Hodshire
Camden
Summary
Detail-oriented Pharmacy Technician experienced in inventory control and process improvement. Built positive relationships with patients and team members through effective communication and teamwork. Led initiatives as Awana leader and owner/operator, optimizing workflows and enhancing customer relationships while mentoring others to develop their skills.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Awana Leader
Lake View United Brethren Church
Camden
09.2025 - Current
- Conducted weekly children's Bible teachings, engaging young learners in spiritual education and nurturing their faith.
- Mentored junior staff in professional development and skill-building, enhancing their skills and confidence.
- Recognized individual achievements to foster a positive work environment and boost team morale.
- Established clear roles, responsibilities, expectations, timelines, and resources for team projects.
Owner/Operator
HH Designs
Camden
07.2022 - Current
- Promoted business on social media platforms to strengthen brand identity and drive revenue growth.
- Directed budgeting processes to allocate funds effectively and monitor financial resources. and financial management.
- Managed vendor relationships to secure timely supply delivery and optimize inventory management. to secure supplies and maintain inventory levels.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to achieve service goals and enhance customer satisfaction.
Senior Certified Pharmacy Technician
Walgreens
Hillsdale
09.2014 - Current
- Supported pharmacists in medication management and patient consultations to ensure optimal therapeutic outcomes.
- Accurately dispensed medications for patient prescriptions and refills.
- Trained new pharmacy technicians on operational procedures and customer service standards.
- Managed workflow within the pharmacy department while adhering to all state regulations.
- Provided support for pharmacists during drug distribution activities.
- Managed inventory processes, including stock rotation and removal of expired or damaged products, ensuring accurate drug counts.
- Processed insurance claims and resolved billing inquiries for patients efficiently.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Delivered customer service on prescription medications, addressing patient inquiries and enhancing patient satisfaction.
- Developed and maintained positive relationships with patients and healthcare providers.
Education
Associate of Applied Science - Pharmacy
Jackson College
Jackson, MI05-2015
Skills
- Customer relationship management
- Customer service and support
- Team leadership
- Workflow optimization
- Inventory control and oversight
- Insurance processing
- Attention to detail
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Influencing others
- Relationship building
- Software proficiency
Certification
- Certified Pharmacy Technician
- Licensed Pharmacy Technician
Timeline
Awana Leader
Lake View United Brethren Church
09.2025 - Current
Owner/Operator
HH Designs
07.2022 - Current
Senior Certified Pharmacy Technician
Walgreens
09.2014 - Current
Associate of Applied Science - Pharmacy
Jackson College