Jennifer Eldred
Silverdale,WA
Summary
Dynamic Virtual Assistant with 4+ years of experience in social media management, content creation, and customer relationship management. Proven track record of increasing engagement and optimizing email marketing strategies. Passionate about supporting businesses and driving online presence.
Overview
22
22
years of professional experience
Work History
Awana Games Leader
Christ the Rock Church
2023.01 - Current
- Scheduled practices and ensured kids met game requirements
- Handled questions from parents and led meetings
- Demonstrated strong organizational skills and community engagement
Virtual Assistant
Ashley Smith
2021.01 - 2024.10
- Produced 2 daily IG posts: viral content, brand building, value content
- Managed brand partnerships and handled incoming collaboration requests via IG
- Collaborated with brands, increasing partnership deals by 30%
Social Media Manager
The Be Brand
2022.01 - 2024.01
- Created content for IG stories and posts, including images, videos, and captions
- Marketed 3-4 weekly emails, enhancing customer and ambassador engagement
- Analyzed email marketing metrics, increasing open rate from 18% to 40% in 3 months
Virtual Assistant
Samantha Lunt
2020.09 - 2023.06
- Managed email marketing, customer relationships, and online groups
- Increased community engagement by 25% through targeted content and personalized emails
Manager
Starbucks
2003.01 - 2004.01
- Led and managed a team, ensuring high standards of customer service
- Oversaw daily operations, including inventory management and scheduling
- Implemented strategies to improve efficiency and employee satisfaction
Barista
Starbucks
- Delivered exceptional customer service, handling high volumes of orders efficiently
- Managed cash registers, inventory, and maintained a clean, organized workspace
- Developed strong multitasking and time management skills
Member Services Representative
BECU
- Assisted members with account inquiries, transactions, and financial advice
- Maintained accurate records and provided exceptional customer service
- Developed communication and problem-solving skills
Claims Processor
Hawaii Dental Insurance
- Processed dental insurance claims, ensuring accuracy and compliance
- Communicated with clients and dental offices to resolve claims issues
- Gained experience in detail-oriented tasks and customer relations
Skills
- Social Media Management
- Content Creation & Strategy
- Excellent Communication Skills
- Email Marketing Klaviyo
- Canva
- Brand Partnerships
- Influencer Outreach
- Customer Relationship Management
- Self-Motivation
- Quick Learner
- Calendar Management
Websites
Volunteer Experience
Awana Games Leader, Christ the Rock Church, 01/01/23, Present, Scheduled practices and ensured kids met game requirements., Handled questions from parents and led meetings., Demonstrated strong organizational skills and community engagement.
Work Preference
Work Type
Part TimeContract WorkLocation Preference
RemoteTimeline
Awana Games Leader
Christ the Rock Church
2023.01 - Current
Social Media Manager
The Be Brand
2022.01 - 2024.01
Virtual Assistant
Ashley Smith
2021.01 - 2024.10
Virtual Assistant
Samantha Lunt
2020.09 - 2023.06
Manager
Starbucks
2003.01 - 2004.01
Barista
Starbucks
Member Services Representative
BECU
Claims Processor
Hawaii Dental Insurance