Hi, I’m
Ashley Clause
Winnetka,CA
Summary
Experienced hospitality professional with a refined skill set honed over 15 years, specializing in high-end dining and event service. Proficient in delivering luxury guest experiences, expert in cocktail service, and managing high-volume table and banquet operations. Certified in TIPS and ServSafe, dedicated to upholding the highest standards of hospitality and fostering collaborative teamwork. Eager to contribute precision, warmth, and efficiency to the front-of-house team at Ruth's Chris Steak House.
Overview
16
years of professional experience
3
Certification
Work History
The London West Hollywood at Beverly Hills
Server/Banquet Bartender
05.2022 - Current
Job overview
- Delivered high-end dining services to guests at a luxury boutique property.
- Assisted in luxury banquet operations from setup to breakdown, maintaining brand standards.
- Trained new staff in service etiquette and fine dining procedures.
- Supported needs of a 3-4 person wait staff who attended to specific needs of countless guests daily for Boxwood restaurant with social relevancy and intentionality.
HQ Gastropub
General Manager
09.2017 - 11.2020
Job overview
- Oversaw all FOH/BOH operations in a fast-paced restaurant and bar setting.
- Led a 50+ person team with a focus on quality service and guest satisfaction.
- Increased bar sales by 20% through cocktail programming and staff training.
- Maintained 80% of sales revenue through COVID by pivoting to takeout/delivery.
Education
Ivy Academia Charter SchoolChatsworth, CA
High School Diploma
01.2011
University Overview
GPA: 4.0
Skills
- Upscale Table Service & Guest Relations
- Bartending & Classic Cocktail Knowledge
- TIPS & ServSafe Certified
- POS Systems: Aloha, Toast
- Banquet & Private Event Service
- Team Training & Leadership
- Effective problem-solving
Certification
- TIPS Certified (Responsible Alcohol Service)
- ServSafe Certified (Food Handler)
- AACWP Wedding Assistant Training
Timeline
Server/Banquet Bartender
The London West Hollywood at Beverly Hills
05.2022 - Current
General Manager
HQ Gastropub
09.2017 - 11.2020
Ivy Academia Charter School
High School Diploma
Similar Profiles
Maggie OchirMaggie Ochir
Mini Bar Attendant at London West Hollywood at Beverly HillsMini Bar Attendant at London West Hollywood at Beverly Hills
Krystal RamirezKrystal Ramirez
Banquet Captain/Server at The London West Hollywood at Beverly HillsBanquet Captain/Server at The London West Hollywood at Beverly Hills
Seph QuagliaSeph Quaglia
Senior Concierge, Les Clefs D'Or USA at Beverly Wilshire Beverly Hills A Four Seasons HotelSenior Concierge, Les Clefs D'Or USA at Beverly Wilshire Beverly Hills A Four Seasons Hotel
KRISTA COLLATOSKRISTA COLLATOS
Director of Operations and Agent Services at Keller Williams RealtyDirector of Operations and Agent Services at Keller Williams Realty
Ashlyn GoebelAshlyn Goebel
Sales Associate at Forever 21Sales Associate at Forever 21