Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JENNIFER SCOTT

Spokane Valley,wa

Summary

Dynamic individual with a proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Eager to explore uncharted territories and embrace new challenges that foster growth for myself as well as the company. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

17
17
years of professional experience

Work History

Server/Banquet Bartender

Mirabeau Park Hotel
06.2018 - Current
  • Fine dining table-side service
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Restaurant Bar Manager

Laguna Cafe
02.2016 - 06.2018
  • Developed and implemented inventory management systems, reducing waste and optimizing stock levels.
  • Established standard operating procedures for bar operations, enhancing efficiency and consistency in service delivery.
  • Processed in-house batching of syrups, tonics, tinctures, bitters and infusions.
  • Closed out cash register and prepared cashier report at close of business.

Server

Improv Comedy Club
04.2012 - 10.2016
  • Provided exceptional customer service in fast-paced dining environment.
  • Served food and beverages promptly with focused attention to customer needs.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Assisted in training new staff on menu items and service standards.
  • Handled cash transactions accurately and processed payments efficiently.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Bar Operations Manager

Chaps Coffee Co.
06.2009 - 07.2012
  • Oversaw bar operations, ensuring compliance with health and safety regulations.
  • Streamlined workflow processes, resulting in improved staff productivity during peak hours.
  • Implemented cost-saving measures by negotiating with suppliers for better pricing on products and services.
  • Collaborated with chefs and kitchen staff to develop unique food pairings that enhanced the overall guest experience.
  • Designed special drink and cocktail menus on monthly basis as part of seasonal offerings.
  • Closed out cash register and prepared cashier report at close of business.

Education

Graphic And Digital Design

Spokane Falls Community College
Spokane, WA
11-2011

Skills

  • Exceptional customer service
  • Active listening
  • Beverage preparation
  • Dish preparation
  • Cash handling
  • High volume dining
  • Inventory management
  • Table setting knowledge
  • Point of sale (POS) system operations

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Server/Banquet Bartender

Mirabeau Park Hotel
06.2018 - Current

Restaurant Bar Manager

Laguna Cafe
02.2016 - 06.2018

Server

Improv Comedy Club
04.2012 - 10.2016

Bar Operations Manager

Chaps Coffee Co.
06.2009 - 07.2012

Graphic And Digital Design

Spokane Falls Community College
JENNIFER SCOTT