JENNIFER SCOTT
Spokane Valley,wa
Summary
Dynamic individual with a proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Eager to explore uncharted territories and embrace new challenges that foster growth for myself as well as the company. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
17
17
years of professional experience
Work History
Server/Banquet Bartender
Mirabeau Park Hotel
06.2018 - Current
- Fine dining table-side service
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Restaurant Bar Manager
Laguna Cafe
02.2016 - 06.2018
- Developed and implemented inventory management systems, reducing waste and optimizing stock levels.
- Established standard operating procedures for bar operations, enhancing efficiency and consistency in service delivery.
- Processed in-house batching of syrups, tonics, tinctures, bitters and infusions.
- Closed out cash register and prepared cashier report at close of business.
Server
Improv Comedy Club
04.2012 - 10.2016
- Provided exceptional customer service in fast-paced dining environment.
- Served food and beverages promptly with focused attention to customer needs.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Assisted in training new staff on menu items and service standards.
- Handled cash transactions accurately and processed payments efficiently.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bar Operations Manager
Chaps Coffee Co.
06.2009 - 07.2012
- Oversaw bar operations, ensuring compliance with health and safety regulations.
- Streamlined workflow processes, resulting in improved staff productivity during peak hours.
- Implemented cost-saving measures by negotiating with suppliers for better pricing on products and services.
- Collaborated with chefs and kitchen staff to develop unique food pairings that enhanced the overall guest experience.
- Designed special drink and cocktail menus on monthly basis as part of seasonal offerings.
- Closed out cash register and prepared cashier report at close of business.
Education
Graphic And Digital Design
Spokane Falls Community College
Spokane, WA11-2011
Skills
- Exceptional customer service
- Active listening
- Beverage preparation
- Dish preparation
- Cash handling
- High volume dining
- Inventory management
- Table setting knowledge
- Point of sale (POS) system operations
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server/Banquet Bartender
Mirabeau Park Hotel
06.2018 - Current
Restaurant Bar Manager
Laguna Cafe
02.2016 - 06.2018
Server
Improv Comedy Club
04.2012 - 10.2016
Bar Operations Manager
Chaps Coffee Co.
06.2009 - 07.2012
Graphic And Digital Design
Spokane Falls Community College