Ashley Clayton
Bowling Green,KY
Summary
Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in retail industry.
Overview
6
6
years of professional experience
Work History
Owner
The Dragon's Garden Jewelry
06.2019 - 05.2021
- I owned and operated The Dragon's Garden Jewelry as a family business until the pandemic forced us to close our doors
- I took great care in providing my customers with the highest quality handmade semiprecious jewelry
- Responsibilities included monitoring and ordering inventory, crafting jewelry items, managing customer relations, documenting and processing custom order forms, marketing on a national level, networking on a national level, attending trade shows, creating travel itineraries, meeting with vendors, managing wholesale accounts, creating loss and profit reports, managing payroll, creating schedules, invoicing and collecting payment, and shipping and receiving orders.
Customer Care Specialist
Afni of Bowling Green
03.2018 - 12.2018
- During my time at Afni, I worked as a Customer Care Specialist
- I took inbound customer service calls for Verizon, handling a variety of customer needs
- Tasks included troubleshooting cellphone issues, taking bill payments, self-service walkthrough, promotion redemptions, starting up service, and working with instore care teams.
Sales Associate
Wal-Mart
04.2015 - 03.2018
- I started off as a temporary remodel associate
- When the project was complete, I was hired on full-time as a Homeline associate
- During this time, I worked predominantly in Housewares but floated between Toys, Clothing, Electronics, Cashiering, Training peers, and Cart Pushing
- Depending on the needs of my store
- Tasks included stocking freight, organizing and displaying product, restocking returns, assisting in customer care and product location, confirming inventory count on the floor and in storage bins, filing product claims, operating a POS terminal, and training new hires.
Education
Associate of Applied Arts -
Southcentral Kentucky Community And Technical College
Bowling Green, KY05.2024
GED -
Southcentral Kentucky Community and Technical College
Bowling Green, KY03.2011
Skills
- Account Management (3 years)
- Shipping & Receiving (2 years)
- POS (10 years)
- Customer service (10 years)
- Management
- Retail management
- Administrative Oversight
- Business Management
- Budget Administration
- Business Marketing
- Cost Reduction
- Client Service
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Owner
The Dragon's Garden Jewelry
06.2019 - 05.2021
Customer Care Specialist
Afni of Bowling Green
03.2018 - 12.2018
Sales Associate
Wal-Mart
04.2015 - 03.2018
Associate of Applied Arts -
Southcentral Kentucky Community And Technical College
GED -
Southcentral Kentucky Community and Technical College