Ashley Cole
Greenville,South Carolina
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
Work History
Up, Bartender/Server
On The Roof
04.2023 - Current
- Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant’s standard drink recipes
- Stock bar with beer, wine, and related supplies such as ice, glassware, and napkins
- Present drink menus, make recommendations, and answer questions regarding beverages and food
- Clean and sterilize glasses, utensils, and bar equipment
- Balance cash receipts
- Accept guest payment, process credit card charges, and make change if necessary
- Record drink orders accurately and immediately enter them into the POS system
- Multitasked to meet customers, business operations and server needs with minimal errors or delays.
Administrative Assistant
Verde
02.2021 - 04.2023
- Prospect new business through cold calls, emails, leads, and previous customers follow ups
- Work closely with multiple calendars to schedule estimates and services accordingly
- Schedule and coordinate all exterior cleaning and painting projects keeping a strong communication between customers, technicians and project manager
- Answering phones in a professional manner and assisting customers and technicians requests
- Assist with a variety of administrative tasks including filing documents, data entry, distributing mail, invoicing customers, copying, making daily bank deposits, taking notes and maintaining a CRM system.
Administrative Executive
Smooth Flooring, LLC
07.2019 - 01.2021
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Organized logistics and materials for each project and took detailed notes for later dissemination to key stakeholders.
- Responsible for all financial matters and used QuickBooks to produce monthly invoices, estimates, reports, and other deliverables.
- Worked with General Contractors and supervised multiple projects from start through delivery by prioritizing needs and delegating assignments.
- Tracked hours and expenses to keep project on task and within budgetary parameters while managing deadlines.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Education
High School Diploma -
Berea High School
Greenville, SCNo Degree - Microsoft Office Certification
Greenville Technical College
Greenville, SC05.2020
Skills
- Excellent communication skills
- Computer literacy and the ability to handle multiple projects
- Proficient in QuikBooks
- Proficient in MS Office
- Bilingual
- Administrative Leadership
Timeline
Up, Bartender/Server
On The Roof
04.2023 - Current
Administrative Assistant
Verde
02.2021 - 04.2023
Administrative Executive
Smooth Flooring, LLC
07.2019 - 01.2021
High School Diploma -
Berea High School
No Degree - Microsoft Office Certification
Greenville Technical College