Ashley Cole
Lakeville,IN
Summary
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
20
20
years of professional experience
Work History
CNA
Saint Joseph Regional Medical Center
05.2023 - Current
- I have a proven track record of delivering high-quality care while maintaining patient safety and satisfaction
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Documented patient information and care activities in electronic health record.
Home Health Aide
Independant Contractor
03.2018 - 05.2023
- I have a proven track record of delivering high-quality care while maintaining patient safety and satisfaction
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
Manager
Saylor’s Pizza
05.2010 - 02.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Office Manager
Ampco System Parking
06.2004 - 03.2012
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
Education
Healthcare Specialist
Ivy Tech Community College
South Bend01.2024
Technical Certificate - Licensed Practical Nurse
Ivy Tech Community College
01.2024
Certificate - Certified Nursing Assistant
Ivy Tech Community College
01.2023
Certificate - Pre-Nursing
Ivy Tech Community College
01.2023
Associate of Applied Science - Office Administration
Ivy Tech Community College
01.2015
Technical Certificate - Business Administration
Ivy Tech Community College
01.2015
Skills
- Time management
- Patient care
- Basic life support
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Attention to detail
- Collecting vital signs
- Clinical documentation
- Medication administration
References
Available upon request
Coursework
- Anatomy & Physiology
- Fundamentals of Nursing
- Pharmacology
- Med-Surg
Timeline
CNA
Saint Joseph Regional Medical Center
05.2023 - Current
Home Health Aide
Independant Contractor
03.2018 - 05.2023
Manager
Saylor’s Pizza
05.2010 - 02.2018
Office Manager
Ampco System Parking
06.2004 - 03.2012
Technical Certificate - Licensed Practical Nurse
Ivy Tech Community College
Certificate - Certified Nursing Assistant
Ivy Tech Community College
Certificate - Pre-Nursing
Ivy Tech Community College
Associate of Applied Science - Office Administration
Ivy Tech Community College
Technical Certificate - Business Administration
Ivy Tech Community College
Healthcare Specialist
Ivy Tech Community College