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Ashley Collins
Chandler,AZ
Summary
Results-driven events and communications manager with a strong background in community advocacy and fundraising. Proven ability to strengthen stakeholder partnerships and manage successful outreach programs that address social issues and improve service delivery.
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Community Advocate /Events and Communications Manager
Self-employed
Phoenix, AZ
03.2021 - Current
- Advocated for community needs through outreach and engagement initiatives.
- Developed and implemented programs addressing social issues impacting local residents.
- Collaborated with local organizations to facilitate resource sharing and support networks.
- Conducted workshops to educate community members on available services and resources.
- Managed budgets for multiple projects, ensuring efficient allocation of resources.
- Strengthened partnerships with stakeholders to enhance service delivery effectiveness.
CSR Fundraising
MDS Communications
Mesa, AZ
03.2024 - 04.2026
- Collaborated with cross-functional teams to streamline communication processes.
- Implemented feedback mechanisms to identify service improvement areas effectively.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Self Employed
Unifi Global Consultants
Arizona
06.2022 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Patient Care Technician - CCHT
Fresenius Medical
Sun Lakes Arizona
07.2014 - 07.2023
- Monitored patient vital signs, ensuring timely identification of critical changes in condition.
- Assisted in dialysis treatments, adhering to strict protocols for patient safety and comfort.
- Educated patients on treatment procedures, fostering understanding and compliance with care plans.
- Collaborated with healthcare teams to optimize patient care through effective communication and support.
- Managed emergency situations effectively, following established protocols to ensure optimal patient safety during critical moments.
- Promoted effective communication among healthcare professionals, acting as a liaison between patients and their providers when necessary.
Education
Patient Care Technician - Medical
Brookline College
Tempe Arizona12-2011
Skills
- Nonprofit experience
- Empathy building
- Marketing campaigns
- Volunteer recruitment
- Media relations
- Fundraising strategies
- Public speaking
- Recruitment strategies
- Volunteer management
- Partnership development
- Event coordination
- Volunteer oversight
- Canvassing
- Outreach management
- Community meeting arrangements
- Mobilization management
- Teamwork
Certification
CCHT Fresenius Medical Care - 2013
Timeline
CSR Fundraising
MDS Communications
03.2024 - 04.2026
Self Employed
Unifi Global Consultants
06.2022 - 02.2024
Community Advocate /Events and Communications Manager
Self-employed
03.2021 - Current
Patient Care Technician - CCHT
Fresenius Medical
07.2014 - 07.2023
Patient Care Technician - Medical
Brookline College