Ashley Cook
Flower Mound
Summary
Dedicated CMA with experience at Baylor Scott & White, skilled in patient care and clinical documentation. Enhanced clinic efficiency by reducing wait times and maintaining organized exam rooms. Proficient in electronic health records and compassionate communication, ensuring optimal patient outcomes and a welcoming atmosphere. Strong problem-solving and time management abilities.
Overview
3
3
years of professional experience
Work History
CMA
Baylor Scott & White
09.2021 - 02.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Education
Associate Of Science -
McLennan Community College
Waco, TX08.2021
Skills
- HIPAA compliance
- Medical terminology
- Patient scheduling
- Patient care
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Wound care
- Medical records management
- Conflict resolution
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Basic life support
- Team collaboration
- Verbal and written communication
- Patient education
- Infection control
- Telephone etiquette
- Blood pressure measurement
- Schedule coordination
- Injection administration
- Direct patient care
- Data entry
- Patient flow management
- Compassionate
- CPR
- First aid
- Appointment setting
- Prioritizing stat orders
Timeline
CMA
Baylor Scott & White
09.2021 - 02.2025
Associate Of Science -
McLennan Community College
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