Ashley Cookston
Portland,TX
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
South West Homes
03.2022 - Current
- Managing 30+ phone calls daily involving answering multi-line phone system, routing calls, delivering messages to staff.
- Establish relationships with clients to assist with product selection and pricing.
- Restock supplies and submitted purchase orders to maintain stock levels.
- Execute record filing system to improve document organization and management.
- Manage relational database to store information for reference, reporting and analysis.
- Assist homebuyers with interior and exterior color selections, maintaining accurate records of preferences and approvals
Physical Therapy Technician
Humple Physical Therapy
09.2021 - 03.2022
- Administered routine exams and treatment for patients.
- Prepared patients to meet with physical therapists.
- Issued individualized home exercise programs to patients and verified comprehension of instructions before discharge.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
- Increased physician and patient customer satisfaction by recognizing and acting to meet various needs.
- Worked in acute care setting and created individualized exercise programs for patients.
- Served customers and followed outlined steps of service.
On Call
Edward Jones
05.2021 - 09.2021
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Connected callers with appropriate professional, department or business.
- Used Microsoft Word and other software tools to create documents and other communications.
- Resolved problems, improved operations and provided exceptional service.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Worked with customers to understand needs and provide excellent service.
Bartender/Waitress
North Shore Country Club
06.2018 - 06.2021
- Managing 30+ phone calls daily involving answering multi-line phone system, routing calls, delivering messages to staff.
- Establish relationships with clients to assist with product selection and pricing.
- Restock supplies and submitted purchase orders to maintain stock levels.
- Execute record filing system to improve document organization and management.
- Manage relational database to store information for reference, reporting and analysis.
- Assist homebuyers with interior and exterior color selections, maintaining accurate records of preferences and approvals
Education
Del Mar College
Corpus Christi, TXHigh School Diploma -
Calallen High School
Corpus Christi, TX05.2014
Skills
- Sales expertise
- Customer Relationship Management
- Problem-solving skills
- Brand representation
- Calm, patient disposition
- Complaint resolution
- Gathering information and Answering questions
- Time management
Timeline
Administrative Assistant
South West Homes
03.2022 - Current
Physical Therapy Technician
Humple Physical Therapy
09.2021 - 03.2022
On Call
Edward Jones
05.2021 - 09.2021
Bartender/Waitress
North Shore Country Club
06.2018 - 06.2021
Del Mar College
High School Diploma -
Calallen High School