Ashley Cornelius
Albertville,AL
Summary
Motivated professional with successful background in the field offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.
Overview
9
9
years of professional experience
2017
2017
years of post-secondary education
Work History
Head Cashier
Lowes Home Improvment
Guntersville, Alabama
05.2024 - Current
- Managed cash register operations and customer transactions effectively.
- Answered phone calls to assist customers with questions and orders.
- Resolved customer inquiries and complaints with professionalism and care.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
Dog Trainer
Furcoat Inn
Albertville, AL
02.2023 - 04.2024
- Trained dogs in obedience and behavior modification techniques.
- Developed customized training programs for individual dog needs.
- Educated clients about canine behavior and positive reinforcement training methodologies.
- Provided guidance to owners on how to maintain consistent rules in the home environment to ensure successful behavior modification results.
- Adapted training methods and strategies to accommodate dogs with special needs or disabilities.
- Developed a loyal client base through exceptional service and successful training outcomes.
- Utilized positive reinforcement techniques while working with dogs in order to create an atmosphere of trust and respect between handler and pet.
Food Service Worker
Santa Fe Cattle Company
Albertville, AL
03.2022 - 02.2023
- Collaborated with team members to deliver exceptional customer service experiences.
- Trained new staff on food handling procedures and safety protocols.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Operated kitchen equipment efficiently during food preparation processes.
- Restocked supplies and ingredients to ensure continuous service availability.
Hairstylist
Self Employed
Boaz, AL
08.2019 - 09.2022
- Managed appointment scheduling to optimize time and efficiency in services provided.
- Tracked inventory of supplies used for styling services.
- Executed haircuts, coloring, and styling techniques for diverse clientele.
- Recommended hair care products tailored to individual client needs.
- Developed professional relationships with clients through effective communication.
- Stayed updated on current hair trends and techniques through research and training.
- Greeted customers, answered phones and booked appointments.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Developed relationships with new clients through referrals from existing customers.
- Assisted other stylists with busy periods in the salon.
Hairstylist
SmartStyle
Guntersville, Alabama
02.2017 - 08.2019
- Updated and maintained customer information records and beauty services provided.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
- Developed new styles and techniques.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
- Upsold additional services when appropriate to increase sales volume.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
Education
Licensed Cosmetologist And Esthetician - Cosmetology
New Beginnings College of Cosmetology
Albertville, AL 01.2016 - 06.2017
Albertville High School
Albertville, ALSkills
- Customer relationship management
- Adaptability to change
- Problem solving
- Time management
- Behavior modification strategies
- Sales optimization
- Conflict resolution
- Team leadership
Timeline
Head Cashier
Lowes Home Improvment
05.2024 - Current
Dog Trainer
Furcoat Inn
02.2023 - 04.2024
Food Service Worker
Santa Fe Cattle Company
03.2022 - 02.2023
Hairstylist
Self Employed
08.2019 - 09.2022
Hairstylist
SmartStyle
02.2017 - 08.2019
Licensed Cosmetologist And Esthetician - Cosmetology
New Beginnings College of Cosmetology
01.2016 - 06.2017
Albertville High School