Ashley Cortes

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• Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
• Participated in ongoing training and development, staying current on company policies and procedures to deliver accurate information to customers.

• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Enhanced customer satisfaction and creating loyalty by providing efficient and professional front desk services.
• Supported veterinarians by restraining pets, dispensing medication, creating and presenting effective treatment plans.

• Feeding and providing water for the animals, including providing special diets as needed
• Reporting significant changes in functioning to the medical professional on duty
• Improved clinic efficiency by maintaining clean and organized workspaces for the veterinary team.

• In charge of preparing simple components of each dish on the menu by chopping vegetables, cutting meat, and preparing sauces. Also responsible for setting up the prep station, stocking inventory, and maintaining sanitation standards.