Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rosa I Garza-Lujano

Roma

Summary

I'm professional with extensive experience in retail management, and a strong background in customer relations and store operations. Proven ability to enhance performance through strategic planning and effective multitasking. I also bring 20+ years of experience on interviewing and hiring candidates, to ensure a high-performing team dedicated to achieve business goals.

Overview

38
38
years of professional experience

Work History

Home Health Care Provider

Starr Home Health Agency
Rio Grande City
12.2024 - Current
  • Ran errands for patient and drove to appointments to maintain wellness and support daily living needs.
  • Planned, prepared or served meals.
  • Supervised medication administration, personal hygiene and other activities of daily living.

Store Manager

Sally Beauty Holdings Inc.
Rio Grande City
06.2022 - 09.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Developed strategies and plans to achieve key performances, indicators and financial targets through business analysis, action planning and consistent accountability.

Store Manager

Stage Stores - Bealls
07.2000 - 09.2020

Area Manager/Assistant Store Manager

Stage Stores - Bealls
11.1995 - 07.2000

Sales Associate

Stage Stores - Bealls
07.1994 - 10.1995

Sales Associate

International Fabrics
03.1987 - 07.1994

Education

High School Diploma -

Roma High School
Roma, Texas
05.1986

Skills

Interviewing/Hiring Candidates

Customer Relations

Store Operations

Goals and Performance

Multitasking/Organization

References

Adriana Quezada, Former District Manager 

  • 956-638-6571 / aquezada@sallybeauty.com

Louis Rael, Former District Manager 

  • 713-253-9086 / lraeltoy@gmail.com

Terry Moya, Former District Manager 

  • 832-954-5167 / tmoyat@gmail.com

Alda Ortiz , Current Supervisor 

  • 956-792-3663 / 956-487-0597

Timeline

Home Health Care Provider

Starr Home Health Agency
12.2024 - Current

Store Manager

Sally Beauty Holdings Inc.
06.2022 - 09.2024

Store Manager

Stage Stores - Bealls
07.2000 - 09.2020

Area Manager/Assistant Store Manager

Stage Stores - Bealls
11.1995 - 07.2000

Sales Associate

Stage Stores - Bealls
07.1994 - 10.1995

Sales Associate

International Fabrics
03.1987 - 07.1994

High School Diploma -

Roma High School

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Rosa I Garza-Lujano