Ashley Cox

Successfully transitioned into the position of General Merchandise ETL following one year as a Specialty ETL. Led a team comprised of approximately 80 employees and 5 supervisors, implementing effective strategic planning and problem-solving techniques that significantly boosted work center performance.

• Implemented strategic scheduling to align with business operations and enhance the online guest experience. This resulted in a 10% increase in successfully locating Pickup orders, exceeding last year's performance.
• Facilitated team leads' involvement in strategic planning, leading to a successful week involving salesfloor, workload, pricing, and fulfillment.
• Created reports outlining team performance metrics on a weekly basis.
• Analyzed data trends and identified areas for improvement within the organization.

Excelled as a Team Lead for nearly two years before promotion to Specialty ETL. Developed expertise in generating buy-in, implementing effective strategies for tackling difficult situations, and transforming work centers successfully.

• Increased total store profitability by driving approximately 35% of the overall sales through effective management of departments and team collaboration.
• Collaborated with leaders to establish optimal routines for work centers, resulting in a 49% YTD increase in Priority Fill, 45% YTD increase in Price Change Completion (DPCI), and a 42% YTD increase in Price Change Completion (Units).
• Elevated guest experiences through effective utilization of available resources, such as the Foundational Best Practices.
• Developed adaptability in navigating diverse work environments.
• Created and adjusted schedules to align with guest traffic and business needs.
• Promoted one Team Lead to Executive Team Lead, and two Team Members to Team Leads.