Professional Summary
Overview
Work History
Education
Skills
Timeline

ASHLEY CRIBBS

Douglas Dove Tail Cabinetry
Bonifay,FL
2027
years of professional experience

Dynamic customer service professional with a strong track record in enhancing client experiences and resolving inquiries. Known for adaptability and effective communication, consistently fostering positive interactions and repeat business.

Work History

Customer Service

Douglas Dove Tail Cabinetry | 2023 - Current
  • Provided support to clients, fostering positive experiences and encouraging repeat business.
  • Provided exceptional customer service, addressing patient inquiries promptly and professionally.
  • Improved customer service by projecting friendly and knowledgeable attitude.

Sales Associate

13 Years 3 Months
Walmart | 05.2013 - 2021
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained cleanliness and organization of sales floor to ensure optimal presentation of merchandise.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
  • Collaborated with team members to restock shelves and manage inventory effectively.

Flight Attendant

Republic Airlines | 2021 - 2023
  • Delivered exceptional customer service to enhance passenger experience and satisfaction.
  • Assisted in safety demonstrations, ensuring compliance with airline regulations and procedures.
  • Collaborated with crew members to coordinate efficient boarding processes and on-time departures.
  • Resolved passenger inquiries and concerns effectively, fostering a positive travel environment.
  • Conducted pre-flight checks on equipment and supplies to maintain operational readiness.
  • Participated in emergency drills, enhancing readiness for in-flight situations and safety management.
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.

Education

Bachelor of Science - Psychology

Southern New Hampshire University | Hooksett, NH | 09-2026

High School Diploma

CHS | Chipley | 05-2012

Skills

Excellent customer service skills
Retail sales customer service
Baggage handling
Food and beverage service
Cultural sensitivity
Travel documentation
Boarding assistance
In-flight safety procedures
Flight announcements
Strong work ethic
Teamwork and cooperation
Problem-solving
Time management
Multitasking and organization
Clear communication
Team collaboration
Calm under pressure
Adaptability and flexibility
Guest services
Conflict resolution
Professional appearance
Cultural awareness
Empathy development
Assertiveness
Data-driven decision making
Professionalism
Behavior observation
Organizational skills
Adaptability

Timeline

Sales Associate

Walmart
05.2013 - 2021Read More

Customer Service

Douglas Dove Tail Cabinetry
2023 - CurrentRead More

Flight Attendant

Republic Airlines
2021 - 2023Read More

Southern New Hampshire University

Bachelor of Science from Psychology
Read More

CHS

High School Diploma
Read More
ASHLEY CRIBBS