Ashley Cross
Superior,AZ
Summary
Skilled in human resources management and legal document preparation, bringing expertise in conflict resolution, policy improvement, and employee development. Proven ability to handle confidential information and support efficient operations through effective project planning and negotiation tactics. Committed to continual improvement and fostering positive relationships.
Overview
18
18
years of professional experience
1
1
Certification
Work History
HR Coordinator
Guzman Family LLC
Superior, AZ
01.2022 - Current
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Fostered positive work environment through comprehensive employee relations program.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
- Explained human resources policies and procedures to employees.
- Suggested promotions and wage increases according to employee performance.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Accomplished multiple tasks within established timeframes.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Assisted customer service with inbound and outbound calls regarding HR inquiries.
Legal Document Prep
Self Employed
Superior, AZ
01.2022 - Current
- Drafted legal documents for various client needs and requirements.
- Conducted legal research to support document preparation and verification.
- Maintained confidentiality of sensitive client information throughout the processes.
- Assisted clients in understanding legal language and document implications.
- Created organized filing system for legal documentation.
- Verified accuracy of legal forms prior to filing or submitting them to clients.
- Identified discrepancies between original versions of legal documents and their updated counterparts.
- Conducted research using online resources such as LexisNexis for relevant case law information.
- Responded promptly to requests from attorneys regarding document preparation needs.
- Drafted motions, briefs and other legal documents.
- Reviewed and edited contracts to ensure legal compliance and clarity.
- Communicated with clients to gather information and clarify instructions.
Account and Office Manager
LUX
Phoenix, AZ
05.2021 - 01.2022
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Created reports, presentations and other materials for executive staff.
- Coordinated office events, seminars and meetings for staff and clients.
- Organized and updated databases, records and other information resources.
- Delivered performance reviews, recommending additional training or advancements.
- Completed bi-weekly payroll for 10 employees.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Controlled finances to lower costs and keep business operating within budget.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Served as a vital liaison between departments, fostering open communication and information sharing to drive collaborative problem solving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed financial transactions, ensuring accurate and timely invoicing and payment processing for smooth cash flow.
- Consistently met or exceeded performance targets for account collections, contributing to overall financial health of organization.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Negotiated favorable terms with suppliers for cost-effective procurement of goods or services essential to business operations.
- Negotiated and executed contracts on behalf of department.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Coordinated special projects and managed schedules.
- Created, maintained and updated filing systems for paper and electronic documents.
- Ensured compliance with industry regulations by keeping abreast of updates and implementing necessary changes in policies or procedures accordingly.
- Oversaw inventory control efforts, minimizing costs and waste while maintaining adequate stock levels for daily operations.
- Played pivotal role in reducing operational expenses via meticulous budget planning and diligent monitoring of expenditures against targets.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Handled confidential information discreetly, safeguarding sensitive data from unauthorized access or misuse.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with strong work ethic.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Reported to senior management on organizational performance and progress toward goals.
- Collaborated with cross-functional teams to ensure seamless project execution, meeting deadlines consistently.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Maintained computer and physical filing systems.
Stay At Home Mom
Self Employed
08.2008 - 05.2021
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Assisted children with completing homework and special assignments to improve academic performance.
- Provided safe transportation to and from activities and events.
- Regulated children's schedules to balance rest, learning and play.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
Education
High School Diploma -
Phoenix School of Academic Excellence
AZ12-2002
Some College (No Degree) - Paralegal Studies Paralegal
National Paralegal College
AZSkills
- HR Policies and Procedures Expertise
- Human Resources Management
- Conflict Resolution
- Policy Improvement
- Contract administration
- Hiring and Onboarding
- Employee Development
- Relationship Building
- Maintains Confidentiality
- Payroll management
- Staff development
- Project Planning
- Payroll Administration
- Customer Relations
- Confidential Document Control
- Training Development
- Self-motivation
- Collaboration and Collaboration
- Team Collaboration
- Time management abilities
- Task Prioritization
- Professionalism
- Legal research
- Document drafting
- Data privacy
- Attention to detail
- Billing statements
- Problem-solving abilities
- Deadline monitoring
- Document editing
- Verbal and written skills
- Client support
- Court filings
- Calendar management
Certification
- MSHA
- Arizona Guard Card
- CPR
Timeline
HR Coordinator
Guzman Family LLC
01.2022 - Current
Legal Document Prep
Self Employed
01.2022 - Current
Account and Office Manager
LUX
05.2021 - 01.2022
Stay At Home Mom
Self Employed
08.2008 - 05.2021
High School Diploma -
Phoenix School of Academic Excellence
Some College (No Degree) - Paralegal Studies Paralegal
National Paralegal College