Ashley Crowe
Lumberton,MS
Summary
At The Pet Parlor of Poplarville, I excelled as a Pet Stylist, enhancing pet health and owner satisfaction through expert grooming and tailored dietary advice. Skilled in maintaining client records and demonstrating exceptional customer service, I significantly contributed to client retention and pet welfare, leveraging my problem-solving aptitude and professional demeanor.
Overview
7
7
years of professional experience
Work History
Pet Stylist
The Pet Parlor of Poplarville
01.2018 - Current
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Selected appropriate shampoos and conditioners for various coat and skin types by discussing concerns, sensitivities and allergies with pet owners.
- Sterilized grooming and styling area, tools and implement by using antibacterial soap and rubbing alcohol.
- Used Software to maintain animal behavior, health and care records.
- Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting and resistance to entering salon.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Educated visitors and staff on proper animal care and handling.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Groomed Number dogs and cats per week, using various tools such as sheers, nail clippers, blades, brushes and de-matting and de-shedding combs.
Education
Diploma - General
Pearl River High School
Pearl River, LA05.2001
Skills
- Maintaining Client Records
- Class A Professional Pet Groomer
- Petcare Dermatech
- Professional Appearance
- Nail Trimming
- Paw Pad Care
- Appointment Scheduling
- Basic accounting
- Weight Charting
- Facilities Maintenance
- Progress Documentation
- Customer Service
- Work Planning
- Problem-Solving
- Animal Behavior Education
- Dependable and Responsible
- Problem-solving aptitude
- Team building
- Housekeeping Duties
- Written Communication
- Teamwork and Collaboration
- Animal Grooming
- Supply Maintenance
- Relationship Building
- Human and Animal Safety
- Problem Identification
- Analytical Skills
- Critical Thinking
- Effective Communication
- Time Management
- Self Motivation
- Problem-solving abilities
- Time management abilities
- Information Collection and Recording
- Team Collaboration
- Professional Demeanor
- Multitasking
- Honest and Dependable
- Attention to Detail
- Excellent Communication
- Interpersonal Skills
- Professionalism
- Materials Ordering
- Feeding and Watering
- Multitasking Abilities
- Interpersonal Communication
- Reliability
- Work Prioritization
- Active Listening
- Medication Documentation
- Customer Communication
- Task Prioritization
- Organizational Skills
- Analytical Thinking
Timeline
Pet Stylist
The Pet Parlor of Poplarville
01.2018 - Current
Diploma - General
Pearl River High School
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