Ashley Crum
Corinth,MS
Summary
Skilled Certified Medical Assistant with a track record of providing top-notch patient care and support within high-volume urgent care settings, including Urgent Care of Corinth. Expert in HIPAA compliance and patient education, I excel in streamlining clinical processes, enhancing patient satisfaction, and improving inventory management. Demonstrated ability to train staff and manage patient documentation efficiently, ensuring a seamless healthcare experience, with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Urgent Care of Corinth
01.2024 - Current
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Certified Medical Assistant
Shipp Wooten Eye Center
02.2020 - 11.2023
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Education
No Degree - Medical Assistant Program
Northeast Mississippi Community College
Booneville, MS05-2019
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Patient documentation
- Patient assessments
- Inventory and supply management
- Conflict resolution
- Attention to detail
- Multitasking and organization
- Triage assessment
- Basic life support
- Phlebotomy techniques
- Safety compliance
- Patient education
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Limited X-ray Operation- Mississippi State Board of Licensure
- Basic Life Support (BLS) - American Heart Association.
Timeline
Certified Medical Assistant
Urgent Care of Corinth
01.2024 - Current
Certified Medical Assistant
Shipp Wooten Eye Center
02.2020 - 11.2023
No Degree - Medical Assistant Program
Northeast Mississippi Community College