Dynamic professional with extensive experience in automotive sales and finance, notably at Autonation Hyundai Tempe. Proven track record in customer service and vehicle assessment, consistently exceeding sales targets. Skilled in multitasking and organization, leading teams to achieve top-tier performance in fast-paced environments. Committed to fostering customer loyalty and satisfaction.
Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty. Maintained high customer satisfaction standards to meet or exceed targets. Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment. Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Developed and executed online sales strategies to enhance revenue growth. Analyzed market trends to inform product positioning and promotional tactics. Led cross-functional teams to optimize e-commerce platform performance. Implemented customer feedback mechanisms to improve service quality and satisfaction.
Operated various welding equipment, ensuring adherence to safety standards and protocols. Collaborated with engineering teams to refine welding processes for improved efficiency and product quality.
Achieved sales goals and business objectives by motivating a staff of 30 Promoting new and preowned car sales
Manage a team of 25 associates Time management Innovative Internet/Phone sales Manage used car recon and inventory Training and team building Recruits/ onboard new hires
Berkshire Hathaway Finance and insurance certified hitting top tier performance goals, submitting and finalizing loans.
Finance and insurance certified consistently hitting top tier performance, submitting and finalizing loans.