Ashley Cue
Austin,TX
Summary
During my experience as a Medical Assistant, I developed strong clinical, communication, and patient-care skills while assisting patients throughout various stages of health and wellness. I worked closely with providers to support prenatal visits, gynecological examinations, and routine women’s health screenings. My responsibilities included obtaining vital signs and medical histories, preparing patients for exams and procedures, assisting with Pap smears and prenatal assessments, specimen collection, administering injections, and documenting patient information accurately in electronic medical records.
This experience strengthened my ability to provide compassionate, patient-centered care while maintaining professionalism and confidentiality. I also gained experience educating patients on prenatal care, medications, diagnostic testing, and follow-up instructions. Working in a fast-paced OB/GYN environment enhanced my organizational skills, attention to detail, and ability to collaborate effectively with healthcare teams to ensure safe and efficient patient care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Benefit Representative
Texas Oncology
Austin, TX
01.2025 - Current
- Reviewed and verified insurance eligibility for patient accounts, ensuring compliance with industry standards.
- Utilized electronic health record systems to maintain accurate patient data and streamline verification processes.
- Worked with insurances to retrieve insurance referrals from primary care providers
- Created patient liability estimates for chemotherapies to provide an estimate of coverage to the patients
Lead Medical Assistant II
Ascension Medical Group Seton Women's Health - Westlake
Austin, TX
01.2020 - 10.2024
- Supervised daily operations of medical assistance team to enhance patient care delivery.
- Trained and mentored junior medical assistants to improve performance and efficiency.
- Implemented workflow improvements resulting in reduced patient wait times and streamlined processes.
- Coordinated patient scheduling, ensuring optimal utilization of healthcare resources.
- Managed electronic health records system, maintaining accuracy and confidentiality of patient information.
- Collaborated with healthcare providers to develop patient care plans tailored to individual needs.
- Triaged incoming calls for provider for clinical care and prescription requests
Lead Medical Assistant II
The OBGYN Group of Austin
Austin, TX
04.2015 - 12.2019
- Supported medical staff with triage, preparing supply orders, and ensuring efficient clinical operations
- Conducted patient intakes, measuring vital signs, and documentation for obstetric and gynecological visits
- Supported clinicians during in-office procedures to ensure efficient workflow and patient satisfaction.
- Performed administration of prescribed injections, medications, and vaccinations, adhering to established protocols and provider instructions.
Medical Assistant
Dr. Donald Ward
Austin, TX
05.2014 - 04.2015
- Assisted in patient intake, collecting medical histories and updating electronic health records.
- Handled front desk responsibilities, including answering phone calls, greeting patients, managing paperwork
Education
Bachelor of Science - Nursing
Texas A&M University
Round Rock, TX12-2026
Bachelor of Arts - Biology
The University of Texas At Austin
Austin, TX05-2014
Certification
- Basic Life Support (BLS) Certification - Certified through 4/2027
- TeamSTEPPS - certification awarded on 11/6/2025
- HERT training completed 4/28/2026
- FEMA issused 09/08/2025
Timeline
Patient Benefit Representative
Texas Oncology
01.2025 - Current
Lead Medical Assistant II
Ascension Medical Group Seton Women's Health - Westlake
01.2020 - 10.2024
Lead Medical Assistant II
The OBGYN Group of Austin
04.2015 - 12.2019
Medical Assistant
Dr. Donald Ward
05.2014 - 04.2015
Bachelor of Science - Nursing
Texas A&M University
Bachelor of Arts - Biology
The University of Texas At Austin
Clinical Experience
- Med/Surg Oncology - BSW @ Temple - 84 hours