ASHLEY CUGLEWSKI

Expert Sales Leader equipped with proven skills in building and leading successful sales strategies. Offers deep understanding of the insurance market and current trends. Adapts easily to changing conditions with flexible, forward-thinking style.

• Sales Leader- As a senior employee, I took on a role to train and guide new and existing sales representatives as well as taking the lead in interactions with current prospects and customers.
• Created Sales Process Manual- I compiled a standard operating procedure handbook of how to quote, bind and close the sale to help make the office more efficient and effective.
• Product expert - I took the initiative to learn as much as I could about our products and systems, becoming the go-to resource within the office for complex questions.
• Met and exceeded both individual and team sales goals.
• Managed current policies and accounts, making requested changes and answering questions and concerns as needed.
• Made a high number of outbound calls to prospects.
• Counseled clients and prospects on their coverage needs, developed a reliable relationship, and act as a trusted advisor.
• Upgraded service and offer additional packages.
• Assisted the customer service team as needed.
• Maintained up-to-date knowledge of policies and company guidelines.
• Learned new technology systems and cultivate the ability to leverage multiple technical systems.

• Agency Achievement Award- Customer Protection Advocate
• Agency Foundation Award

General Lines License - Property & Casualty Insurance

November 2010 - Present

General Lines License - Life, Accident Health and HMO Insurance

May 2017 - Present